Retail Shop Assistant
SWEET INDULGENCE CAKES
06.2024 - 09.2024
- Processed returns and exchanges efficiently, adhering to company policies while maintaining customer satisfaction.
- Balanced multiple tasks simultaneously during peak times without compromising quality of service or accuracy in transactions.
- Boosted customer satisfaction by providing personalized assistance and product recommendations.
- Resolved customer complaints and issues in a professional manner to maintain positive relationships.
- Handled cash transactions accurately and efficiently at the point of sale, minimizing errors and discrepancies.
- Organized merchandise displays for maximum appeal, drawing attention to featured products or promotions.
- Contributed to a positive team atmosphere through effective communication and support of fellow associates.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted with inventory management, ensuring accurate tracking and timely replenishment of stock.
- Provided exceptional customer service by promptly addressing inquiries and fulfilling requests for assistance.
