Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

Chelsy Ralston

Kingston,QLD

Summary

Dedicated and compassionate Enrolled Endorsed Nurse (EEN) with progressive career history in direct patient care, NDIS, Aged and care coordination. Consistently developing strong therapeutic relationships with patients and families through empathetic communication and understanding, respectful attitude and excellent customer service skills. Able to apply a holistic approach to care needs as i am Currently studying to become a Holistic Counsellor.

Overview

8
8
years of professional experience

Work History

Community Coordinator

Southern Cross Community Healthcare
05.2022 - 05.2023
  • Management of over 60 Aged care participants with HCP/CHSP Funding
  • Helped with collection and analysis of data for preparation of progress reports.
  • Monitored program performance and outcomes for successful delivery of services.
  • Provided leadership, guidance and support to staff members.
  • Pleasantly welcomed staff, community leaders and guests.
  • Developed and implemented training programs for staff.
  • Established and maintained relationships with key stakeholders.

Disability Support Worker

CAREFNQ
03.2023 - 05.2023
  • ADDRESS: Suite 6/42 Grafton st. Cairns City QLD.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Kept detailed daily logs with care actions, patient behaviour, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Adhered to company requirements for patient interactions and care standards.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.

Bartender

The Redberet
09.2022 - 02.2023
  • Contact: 07 4055 1249 -
  • Address: 411 kamerunga rd, Redlynch QLD
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.

Practice Nurse

Highett Medical Centre
02.2021 - 05.2022
  • ADDRESS: Forhealth Frankston centre 1209-1215 Nepean hwy, Highett, VIC
  • Prepared and sanitized rooms before surgical procedures and assisted surgeons during operations with medical equipment.
  • Evaluated, implemented and designed tailored health care plans specific to patient needs and concerns.
  • Kept optimal supply levels in treatment rooms, triage, and other areas to meet typical patient loads.
  • Maintained constant communication with physician and other members of care team.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.

EEN Nurse

Monash Kingston Centre
06.2021 - 02.2022
  • 9265 7901 - Address: 400 warrigal rd, Cheltenham, vic
  • Performed specific treatments as ordered by physician and under supervision of RN.
  • Built meaningful relationships with patients and families in intimate outpatient setting.
  • Assessed patients, developed plans of care, coordinated services and planned discharges.
  • Completed ongoing assessments as determined by patient condition and unit policy.
  • Remained competent and current in nursing practices and engaged in continuing educational activities.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Monitored patient reactions after administering medications and IV therapies.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.

PCA

Benetas Corowa Court - Residential Aged Care
12.2016 - 01.2020

Contact: 1300 236 382 - Address: 752 Esplanade

  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Collected and transported specimens to prepare for lab testing.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Used principles of growth and development to provide age-specific treatment and care.
  • Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
  • Supported patient admissions, discharges, and transfers to promote team productivity.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Documented patient information and care activities in electronic health record.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Followed directions of licensed nurses to administer medications and treatments.

PCA

Regis Aged Care
05.2015 - 06.2017
  • ADDRESS: 93 Ashleigh av, franskton, VIC
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Used principles of growth and development to provide age-specific treatment and care.
  • Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.

Education

Hand Hygiene Certificate- Hand Hygiene Australia - Basic of Infection Prevention And Control

Australian Commission On Safety & Quality Health
Online
07.2023

Medication Safety (NPS Medicine Wise) Version 3 - Nursing Practice

NPS Medicine Wise Learning
Online
06.2023

CPR + FIRST AID -

First Aid Academy
Cairns, QLD
03.2023

RSA + RSG - RSA + RSG

Galaxy Training Australia
09.2022

NDIS Worker Orientation Module -

NDIS Quality And Safeguards Commission
05.2022

Diploma of Nursing - Nursing

Holmesglen Moorabbin
Moorabbin, VIC
07.2020

COVID- 19 eLearning modules completed via the VicGov website. -

Covid 19 Vaccination Training Program
COVID 19 ELearning Modules.
2020

Certificate IV in aged care - AGED CARE

Australian Institute of Technical Training
Melbourne, VIC
2016

Certificate III - AGED CARE

Nepean Industry Edge Training NIET
Mornington, QLD
2015

YR 12 VCAL -

Westall Secondary College (LEEP
Chelsea, VIC
11.2014

Skills

  • Verbal and Written Communication
  • Active listening
  • Coordination skills
  • Client Needs Assessment
  • Customer Service
  • Telephone Etiquette
  • Emotional Support
  • Time Management
  • Occupational Safety
  • Community Service Programs
  • Microsoft Access
  • Community Engagement
  • Critical Thinking
  • Email Correspondence
  • Judgment and Decision-Making
  • Communication and interactions/people skills
  • Team work
  • Autonomy
  • Non judgemental attitude
  • Able to develop therapeutic relationships with patients and or customers
  • Experience in Dementia, high and low care
  • Extensive knowledge and experience Prevention Strategies, Diversion techniques, deescalation and behaviour management
  • I provide a Positive attitude and mindset to the workplace

REFERENCES

1. David Keyssecker - RN supervisor Southern Cross Community Healthcare

    Email: dkeyssecker@scch.com.au 

     Contact: 0400 076 761 

2. Anthony Krebbekx – MANAGER CAREFNQ.  

     Email: Anthony.krebbekx@carefnq.com.au 

     Contact: 0434 304 692  

     Ph: 07 3185 4049

2. Helen Alexander: EEN - PERSONAL REFERENCE  

    Email: Helen.alexander-1994@hotmail.com 

    Contact: 0457 180 462 

Timeline

Disability Support Worker

CAREFNQ
03.2023 - 05.2023

Bartender

The Redberet
09.2022 - 02.2023

Community Coordinator

Southern Cross Community Healthcare
05.2022 - 05.2023

EEN Nurse

Monash Kingston Centre
06.2021 - 02.2022

Practice Nurse

Highett Medical Centre
02.2021 - 05.2022

PCA

Benetas Corowa Court - Residential Aged Care
12.2016 - 01.2020

PCA

Regis Aged Care
05.2015 - 06.2017

Hand Hygiene Certificate- Hand Hygiene Australia - Basic of Infection Prevention And Control

Australian Commission On Safety & Quality Health

Medication Safety (NPS Medicine Wise) Version 3 - Nursing Practice

NPS Medicine Wise Learning

CPR + FIRST AID -

First Aid Academy

RSA + RSG - RSA + RSG

Galaxy Training Australia

NDIS Worker Orientation Module -

NDIS Quality And Safeguards Commission

Diploma of Nursing - Nursing

Holmesglen Moorabbin

COVID- 19 eLearning modules completed via the VicGov website. -

Covid 19 Vaccination Training Program

Certificate IV in aged care - AGED CARE

Australian Institute of Technical Training

Certificate III - AGED CARE

Nepean Industry Edge Training NIET

YR 12 VCAL -

Westall Secondary College (LEEP
Chelsy Ralston