Chen Long Tohi
Berala,Australia
Summary
Diligent worker with solid background in manufacturing processes. Demonstrated ability to maintain high-quality standards while ensuring efficiency and safety in workplace. Proven track record of effective teamwork and adaptability in dynamic environments.
Manufacturing professional with strong foundation in production and assembly line operations. Known for reliability and consistent performance, contributing significantly to team success and operational goals. Communicates effectively and adjusts to varying work conditions while maintaining focus on precision and quality.
Professional factory worker with proven experience in manufacturing and production environments. Strong ability to operate machinery, adhere to safety standards, and maintain efficient workflows. Team-oriented, dependable, and adaptable to changing demands. Known for consistency in quality, punctuality, and contribution to team goals.
Qualified Factory Worker with proven abilities in product processing, finishing and packaging. Safety-oriented with a great attention to detail and a high level of accuracy. Expert in performing work using specialized heavy machinery.
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Perceptive Manufacturing professional with expertise in production roles. Well-trained in warehouse procedures, safety protocols and machine setup. Successfully completes tasks to meet project goals or business expectations.
Fast learner and able to use Python coding and other softwares
Overview
10
10
years of professional experience
Work History
Factory worker
BE Campbell
07.2023 - 10.2024
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Carefully packaged finished products and prepared for shipment.
- Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
- Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
- Performed quality checks on finished products to identify and address discrepancies.
- Participated in regular safety meetings to stay updated on best practices and identify areas for improvement within the facility.
- Assisted in training new employees, providing guidance and sharing knowledge of factory processes.
Factory worker
Casino Meat Works
07.2022 - 07.2023
- Used equipment properly to avoid workplace hazards or injuries.
- Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Carefully packaged finished products and prepared for shipment.
- Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
- Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
- Assisted in training new employees, providing guidance and sharing knowledge of factory processes.
- Inspected materials before assembly to verify compliance of quality control standards.
- Increased production efficiency by optimizing assembly line processes and implementing time-saving techniques.
- Loaded and unloaded raw materials from trucks, ensuring timely delivery for production needs.
- Contributed to reducing waste by implementing sustainable practices such as recycling or reusing materials when possible.
- Adhered to strict safety regulations while operating heavy machinery, minimizing accidents on the factory floor.
- Reduced downtime by conducting preventive maintenance on machinery, ensuring smooth operations.
Information Technology teacher
St Andrew High School
01.2019 - 01.2022
- Spearheaded the implementation of new educational technology platforms, significantly enhancing instructional capabilities.
- Provided individualized support for struggling learners through targeted interventions and additional resources tailored to their needs.
- Organized extracurricular clubs and events related to information technology, fostering a sense of community among students with shared interests.
- Evaluated student performance regularly through assessments, providing timely feedback for continuous growth and improvement.
- Established a positive classroom environment that promoted respect, collaboration, and open communication among students.
- Implemented project-based learning experiences that encouraged students to apply their knowledge in authentic contexts beyond the classroom setting.
- Conducted regular parent-teacher conferences to communicate progress, address concerns, and outline strategies for continued success at home and within the classroom.
- Enhanced student learning experience through the integration of multimedia tools, such as videos and interactive simulations.
Customer Service
Falengameesi Tyer Shop
01.2018 - 12.2018
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Described product and service details to customers to provide information on benefits and advantages.
- Developed working relationships with internal and external customers while assisting with account management duties.
- Enhanced customer satisfaction by providing timely and accurate information on products and services.
- Offered additional resources or referrals to customers as needed, demonstrating commitment to their satisfaction beyond the initial interaction.
- Resolved customer complaints with empathy and professionalism, ensuring repeat business.
- Assisted in training new hires, sharing best practices for exceptional customer service delivery.
Stock Manager
Lion Liquor
01.2016 - 12.2017
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.
- Set up displays of merchandise to market new products to customers.
- Enhanced overall efficiency by training employees in proper handling techniques and warehouse best practices.
- Improved inventory accuracy by conducting regular audits and implementing efficient stock management systems.
- Managed a team of warehouse staff, ensuring productivity goals were consistently met while maintaining a safe work environment.
- Increased operational efficiency by identifying areas for improvement within warehouse layout and storage solutions.
- Developed strong supplier relationships for better pricing and delivery terms, ultimately reducing costs.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Implemented effective stock rotation strategies to minimize waste and maintain product freshness.
- Collaborated closely with sales teams to ensure adequate stock levels based on customer demands and seasonal trends.
- Identified slow-moving items and devised promotional strategies, resulting in increased sales and reduced overstock issues.
- Reduced waste by closely monitoring stock shelf life and rotating products accordingly.
- Oversaw the implementation of new technology solutions for real-time tracking of shipments, enhancing visibility into supply chain operations.
Cashier
Tonga Development Bank
01.2015 - 12.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
Diploma in Information Technology Level 6 -
Tupou Tertiary Institute
01.2015
Diploma in Information Technology Level 5 -
Tupou Tertiary Institute
01.2014
Certificate in Office Administration (Intermediate) - Certificate in Computing
Tupou Tertiary Institute
01.2012
Pacific Senior School Certificate - Form 6
Tupou High School
01.2010
Tonga School Certificate - Form 5
Tupou High School
01.2009
Skills
- Manufacturing
- Assembly line work
- Operating machinery
- Supervisory skills
- Python coding
- MS Office
Hobbies and Interests
- Playing Guitar
- Trying out different types of musical instruments
- Looking out for indie media such as movies, music or even video games
Timeline
Factory worker
BE Campbell
07.2023 - 10.2024
Factory worker
Casino Meat Works
07.2022 - 07.2023
Information Technology teacher
St Andrew High School
01.2019 - 01.2022
Customer Service
Falengameesi Tyer Shop
01.2018 - 12.2018
Stock Manager
Lion Liquor
01.2016 - 12.2017
Cashier
Tonga Development Bank
01.2015 - 12.2015
Diploma in Information Technology Level 5 -
Tupou Tertiary Institute
Certificate in Office Administration (Intermediate) - Certificate in Computing
Tupou Tertiary Institute
Pacific Senior School Certificate - Form 6
Tupou High School
Tonga School Certificate - Form 5
Tupou High School
Diploma in Information Technology Level 6 -
Tupou Tertiary Institute
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