Dynamic hospitality professional with extensive experience at Pema Yangsel Hotel, excelling in customer service and time management. Proven ability to manage high-volume dining environments while maintaining attention to detail and safe food handling practices. Recognized for training new staff and enhancing operational efficiency through effective collaboration.
Overview
4
4
years of professional experience
Work History
Waiter Staff
Dragon Chef-Bhutanese Resturant
05.2025 - 06.2025
Provided exceptional customer service by promptly addressing guest inquiries and resolving issues.
Assisted in food and beverage preparation, ensuring adherence to quality standards and presentation guidelines.
Collaborated with kitchen staff to streamline order delivery and maintain efficient workflow during peak hours.
Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
Recorded accurate orders using point-of-sale system, minimizing errors and improving transaction efficiency.
Trained new team members on restaurant procedures, fostering a collaborative work environment.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Assistant Hotel Manager
Pema Yangsel Hotel
07.2024 - 02.2025
Assisted in daily operations to ensure smooth hotel functioning.
Supported front desk staff in managing guest check-ins and inquiries.
Collaborated with housekeeping to maintain high cleanliness standards.
Participated in staff training sessions to improve service delivery.
Kitchen Helper
Aman Kora Resort
03.2021 - 05.2022
Assisted in food preparation and presentation, ensuring adherence to food safety standards.
Maintained cleanliness of kitchen equipment and workspace to promote a safe cooking environment.
Collaborated with chefs to streamline meal assembly processes, enhancing efficiency during peak hours.
Supported inventory management by organizing supplies and notifying staff of low stock levels.
Operated kitchen tools such as slicers and mixers effectively while following safety protocols.
Education
Diploma Of Education - Materials And Procurement Management
Karma Academy
Samdrup Jongkhar
06.2024
Skills
Strong multitasking
Time management
Customer service
Attention to detail
Table setting
Order taking
Safe food handling
Basic math
High volume dining
Languages
English
Full Professional
Timeline
Waiter Staff
Dragon Chef-Bhutanese Resturant
05.2025 - 06.2025
Assistant Hotel Manager
Pema Yangsel Hotel
07.2024 - 02.2025
Kitchen Helper
Aman Kora Resort
03.2021 - 05.2022
Diploma Of Education - Materials And Procurement Management