Chenda Oxford

• Empty trash cans and replace liners.
• Sweep and mop floors in classrooms, hallways, and stairwells.
• Clean and sanitize bathrooms, sinks, toilets, urinals, and other fixtures.
• Dust furniture, window sills, baseboards, shelves, and other surfaces.
• Vacuum carpets and rugs.
• Restock bathroom supplies, such as toilet paper and hand towels.
• Wash walls to remove dirt or marks.
• Clean windows inside and outside using appropriate cleaning solutions.
• Monitored building security and safety by locking doors or avoiding hazards.

• Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills, and baseboards.
• Swept and mopped floors throughout the office building.
• Vacuumed carpets in all areas of the office.
• Cleaned bathrooms to ensure they were sanitary and stocked with supplies.
• Disinfected doorknobs, phones, and other frequently touched items.
• Emptied trash cans into larger containers for disposal.
• Maintained janitorial closets in an organized manner.
• Washed walls to remove dirt and smudges.
• Polish furniture and fixtures regularly.
• Replenished paper towels and toilet tissue as needed.
• Checked safety equipment, such as fire extinguishers and smoke alarms, regularly.
• Followed safety protocols when using hazardous chemicals for cleaning purposes.
• Reported any maintenance issues immediately to the supervisor for repair.

• Encouraged team members to take initiative while maintaining a high level of enthusiasm at the workplace.
• Handled customer complaints courteously, while ensuring satisfaction.
• Assisted with special projects as needed, such as deep cleaning tasks or organizing events and functions within the hotel premises.
• Monitored the quality of housekeeping services provided to guests.
• Resolved customer complaints promptly while maintaining high levels of customer satisfaction.
• Inspected vacant rooms to ensure that they meet established standards before being rented out again.
• Managed housekeeping staff by recruiting, selecting, and training employees; assigning and scheduling work; appraising performance; rewarding and disciplining employees.
• Supervised daily activities of housekeepers, including room cleaning, linen stocking, and laundry operations.
• Performed periodic inventory checks of all equipment used by housekeeping staff.
• Ensured staff compliance with company policies and procedures.

• Provided guests with information about local attractions and services using a variety of resources.
• Greeted guests warmly upon arrival at the hotel and provided assistance with luggage when necessary.
• Demonstrated excellent customer service skills when interacting with guests throughout their stay.
• Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
• Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
• Checked for damage to walls or furniture and reported any issues to the supervisor.
• Ensured that all appliances were in proper working order by testing them regularly.
• Inspected vacant rooms for repairs or renovations needed before assigning them to new guests.
• Reported lost-and-found items promptly to the supervisor or manager on duty.
• Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.
• Delivered items requested by guests such as extra pillows or blankets in a timely manner.
• Stocked linen closets with fresh supplies of sheets, towels and other linens as required.
• Assisted other departments with special projects when asked by the supervisor or manager.
• Attended regular training sessions conducted by supervisors on topics related to hospitality industry standards.
• Locked guest rooms after performing housekeeping services and maintained complete security.
• Delivered extra linens, paper products and toiletries to guests.

• Provided companionship and emotional support to elderly clients.
• Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
• Maintained records of client care plans and progress notes.
• Prepared meals according to prescribed diets and nutrition plans.
• Reported any changes in health or behavior to nursing staff members promptly.
• Helped with light housekeeping tasks such as laundry, vacuuming, dusting and cleaning bathrooms.
• Responded quickly to emergencies involving elderly clients.
• Assessed the physical condition of elderly patients during routine check-ups.
Supported bathing, dressing and personal care needs.