Chené Swan
Redland Bay
Summary
At Coffee Time, I excelled as a Barista, fostering a welcoming atmosphere and enhancing customer loyalty by promptly resolving complaints. My adeptness in espresso machine operation and problem-solving significantly contributed to our team's efficiency. Demonstrating strong cash handling abilities, I played a key role in maintaining optimal productivity during peak hours.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Coffee Time
10.2022 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained regular and consistent attendance and punctuality.
Education
No Degree - Biology
Faith Lutheran College Redlands
Victoria Point, QLD11-2025
Skills
- Problem-solving
- Cash handling
- Espresso machine operation
- Safe food handling
- Beverage preparation
- POS systems
- Food preparation
- Menu memorization
Accomplishments
- Accepted into Griffith University for year 12 on their Head Start program
Certification
- Responsible service of alcohol (RSA)
Timeline
Barista
Coffee Time
10.2022 - Current
No Degree - Biology
Faith Lutheran College Redlands
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