Summary
Overview
Work History
Education
Skills
AVAILABLE DATE
Languages
Timeline
Generic

CHENFEI YANG

Box Hill,VIC

Summary

I have a strong passion for the beauty industry and frequently monitor major beauty websites to stay updated on new product launches and current trends. I actively use a variety of beauty and skincare products from different countries. With relevant sales experience, I approach customer service with patience and enthusiasm, and I have a quick learning ability and high work efficiency. I do not have any plans to travel or return to my home country in the near future, so I have ample time available.


Overview

3
3
years of professional experience

Work History

Online Personal Shopper

Michupet
03.2022 - 10.2022


  • Reviews orders before pick up and delivering for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.

Sales Associate

Smart Users
05.2021 - 12.2021
  • Built relationships with customers to encourage repeat business.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Assistant

Crown Asian Grocery
06.2019 - 12.2019
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.

Education

Bachelor of Architecture - Architecture Design

RMIT University
Melbourne, VIC
06.2025

Skills

  • Have sufficient understanding and knowledge of the cosmetics and beauty industry
  • Patience and Empathy
  • Customer service expertise
  • Sales experience
  • Product picking

AVAILABLE DATE

Whole week except Wednesday

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional

Timeline

Online Personal Shopper

Michupet
03.2022 - 10.2022

Sales Associate

Smart Users
05.2021 - 12.2021

Sales Assistant

Crown Asian Grocery
06.2019 - 12.2019

Bachelor of Architecture - Architecture Design

RMIT University

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CHENFEI YANG