Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
CHENG LING

CHENG LING

Epping,NSW

Summary

Experienced marketing manager with over 4 years of experience in education industry. Excellent reputation for resolving problems and improving customer satisfaction. As a client-oriented regional marketing manager with collaborative history working with clients from previously untapped market sectors to add strategic business value and generate leads. At the meantime, the pattern of results-driven bringing progressive background in high competition environments. Proficient communication skills developed while adapting to last 10 years life in Australia, working closely as a teammate or a team leader in all team works skilled and ingenious communicate with relevant agencies and students before, smoothly solute all enquires and complaints with agencies and students.
Moreover, exceptional skills of marketing in customer relations, branding and targeting, also in a range of marketing tasks, able to utilize good analytical skills and two strong academics background to ensure accurate completion of tasks, and with a proven history of success in challenging circumstances.
Now looking for a marketing officer role where can contribute to the organization and the industry as a whole, which have prepared to bring the strong dedication and personal attributes of enthusiasm and willingness to learn into the organization and try the best to in practical work.

Overview

6
6
years of professional experience

Work History

Regional Marketing Manager

Times Education Group, institute of Australia& Warwick Institute of
Sydney, Australia , Australia
2020.09 - Current
  • For 2 colleges: establish and distribute promotion, build and maintain relation with agencies, excavate new agencies
  • Boosted customer satisfaction ratings, increased client retention, grew market share and decreased lag time by implementing process improvements.
  • Co-work with internal team to solute all students’ enquiries: deferment, change of course, installment payment, course transition (Achieved 100% of KPI in COVID-19 period for each intake).

Estimator

JD Eleven Construction
Sydney, Australia , Australia
2020.05 - 2020.09
  • Estimating and quantity surveying windows glazing for 2 residential houses in refurbishment
  • Estimating and quantity surveying glazing part for project of RCC Toronto apartment and Bankstown Airport.

Regional Marketing Manager

Australian Academy College
Sydney, Australia , Australia
2019.06 - 2020.05
  • Establish and distribute promotion, build and maintain relation with agencies (Achieved around 150% of KPI each week.

Full-time Marketing Coordinator

Bestway Consultancy
Sydney , NSW
2016.01 - 2017.03
  • For strategy planning and recruiting
  • Organized logistics for marketing and proposal strategy meetings.
  • Coordinated resources to craft marketing plans for product launches and events.

Property Sales Manager and Sales Liaison

Best City Investment Pty Ltd
Sydney, Australia , Australia
2016.01 - 2017.03
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Developed and delivered engaging sales presentations to convey product benefits.

Part-time Marketing Coordinator

Bestway Consultancy
Sydney, Australia , Australia
2014.10 - 2015.12
  • Plan and organize marketing events in UOW and cooperate with university organizer CABEL.

Education

Master of Construction Practice -

Bond University
Gold Coast, QLD
08.2018

Master of Strategic Management and Marketing -

University of Wollongong
Wollongong, NSW
05.2015

Bachelor of International business -

University of New England
Armidale, NSW
10.2013

Skills

  • Languages: Mandarin, English
  • Microsoft Word, Excel, PowerPoint, SPSS
  • Marketing Strategy Development
  • Complex Problem Solving
  • Time Management
  • Market Trends Analysis
  • Product Promotion
  • Pricing Strategies
  • Social Media Strategy

Timeline

Regional Marketing Manager

Times Education Group, institute of Australia& Warwick Institute of
2020.09 - Current

Estimator

JD Eleven Construction
2020.05 - 2020.09

Regional Marketing Manager

Australian Academy College
2019.06 - 2020.05

Full-time Marketing Coordinator

Bestway Consultancy
2016.01 - 2017.03

Property Sales Manager and Sales Liaison

Best City Investment Pty Ltd
2016.01 - 2017.03

Part-time Marketing Coordinator

Bestway Consultancy
2014.10 - 2015.12

Master of Construction Practice -

Bond University

Master of Strategic Management and Marketing -

University of Wollongong

Bachelor of International business -

University of New England
CHENG LING