King Chiang
Toowong,QLD
Summary
Dynamic professional with a strong background in operational strategy and customer service, honed at GoTo Flooring. Proven ability in collaborative team management and strategic thinking, driving enhanced customer satisfaction. Skilled in financial accuracy and compliance as a Accounting Assistant at Grape Estate Brisbane, ensuring organized records and efficient communication.
Overview
5
5
years of professional experience
Work History
Accounting Assistant & Migration Agent Assistant
Grape Estate Brisbane
07.2024 - Current
- Assisted in monthly reconciliations, ensuring financial accuracy and compliance with company policies.
- Maintained organized financial records, facilitating easy access for audits and inquiries.
- Coordinated communication between agents and clients, ensuring timely information flow.
- Managed scheduling for appointments, enhancing operational efficiency and client satisfaction.
Founder/Sales Manager
GoTo Flooring
02.2023 - Current
- Implemented operational strategies to enhance customer satisfaction and service efficiency.
- Managed project timelines and budgets, ensuring adherence to client specifications and expectations.
- Managed cash transactions for sales, ensuring accurate accounting and balanced registers.
Sales Associate
GoTo Flooring
08.2020 - 02.2021
- Delivered exceptional customer service, addressing inquiries and resolving issues to enhance satisfaction.
- Analyzed sales trends to identify opportunities for upselling and optimizing product placements on the floor.
Education
Master of Commerce - Professional Accounting&Applied Finance
University of Queensland
Brisbane, QLD06-2024
Bachelor of Biomedical Science -
University of Queensland
Brisbane, QLD06-2022
Skills
- Collaborative team management
- Strategic thinking
- Marketing
- Entrepreneurial and innovative
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
reference
Terry Condie
Manager
phone: 0411 989 218
Mitch Tones
Manager, GoTo Flooring
phone: 0416 038 683
Timeline
Accounting Assistant & Migration Agent Assistant
Grape Estate Brisbane
07.2024 - Current
Founder/Sales Manager
GoTo Flooring
02.2023 - Current
Sales Associate
GoTo Flooring
08.2020 - 02.2021
Master of Commerce - Professional Accounting&Applied Finance
University of Queensland
Bachelor of Biomedical Science -
University of Queensland
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