Cheng-Wei Hsieh

• Developing skills of junior team members.

• Reporting daily and weekly sales to HO.

• Handling client objections.

• After sales care specialist.

• Monitoring and evaluating performance.

• Set strategic long- and short-term departmental goals and evaluate outcomes.

• Providing and supporting solutions or strategies to team members.

• Stock and inventory control.

• Maintaining relationship with store top clients.

• Ensure high level service on the shop floor.

• Reporting observation of sales associate and daily situation to store manager.

• Training team members.

• Managing shop floor.

• Maintaining relationship with top clients.

• Captured and converted new clients.

• Developing skills of team members.

• Reporting daily sales results.

• Maintaining relationship with top clients.

• Including sales associate duties.

• Top sales of 2021 at CELINE Collins Flagship Store
• Building relationships with customers by making personal
• Developing high potential client
• Maintaining and building long term relationships with clients
• Meet individual monthly target and KPI
• Be a fashion adviser for clients
• Be Knowledge of new collections and products
• Knowledge of store system
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
• Answered incoming telephone calls to provide store products and services information
• Processed orders through company system and coordinated product deliveries
• Managing the time of all appointment client within a limited working time of the day.