CHENGMIN LYU
Springvale,VIC
Summary
Having extensive experience in communicating with customers, helping them find the products customers need, and promoting sales. I am a very meticulous person who enjoys presenting products in the most satisfactory manner to customers. People might be curious why a college graduate studying computer languages would enjoy jobs involving communication or organization. This is because during class time, it was difficult to find opportunities to practice language skills and teamwork. I want to take this opportunity to improve myself and help the company build a better image, all of which would give me a sense of fulfilment.
Overview
5
5
years of professional experience
Work History
Customer Service
Jack & Jones
11.2021 - 03.2022
- Assisted approximately 110 customers in selecting clothing and packing
- Maintained 12 Shelves and store tidiness
- Updated customer accounts, addresses and contact information within call management databases
- Always showed customers smiles.
Supermarket Worker
RT - Mart
07.2021 - 09.2021
- Cleaned 8 shelves and restocked with new inventory when products stock ran low
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
Restaurant Waiter
Korean BBQ restaurant
12.2017 - 02.2018
- Greeted around 40 customers per shift, answered questions and recommended specials
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Bakery Worker (Apprentice)
Hansen Boy Bakery
06.2017 - 08.2017
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
- Packaged around 50 bakery items and purchases in boxes and bags for customer carrying convenience per day
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
Education
Bachelor of Science - Computing And Software System
The University of Melbourne
Parkville, VIC12.2023
Skills
- Patient
- Extrovert
- Humorous
- Socially confident
- Fast speed of learning
- Design Patterns Knowledge
- Object-Oriented Programming
Profile
23, Part-time/ Full-time, Valid Bridging Visa( Have applied for Visa: 485 ), Monday - Sunday: Full time | Weekends: 00:00 am -20:00 pm
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Russian
Limited Working
Timeline
Customer Service
Jack & Jones
11.2021 - 03.2022
Supermarket Worker
RT - Mart
07.2021 - 09.2021
Restaurant Waiter
Korean BBQ restaurant
12.2017 - 02.2018
Bakery Worker (Apprentice)
Hansen Boy Bakery
06.2017 - 08.2017
Bachelor of Science - Computing And Software System
The University of Melbourne
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