Chenya He

- Managed daily store operations and ensured compliance with company policies.

- Trained and supervised team members to enhance customer service skills.

- Maintained inventory levels through regular stock checks and orders.

- Handled customer inquiries and resolved issues efficiently and professionally.

- Implemented visual merchandising strategies to enhance product displays.

- Assisted in recruiting, hiring, and onboarding new employees effectively.

- Analyzed customer feedback to identify trends and improve service offerings.

- Assisted customers with product selection and provided detailed product knowledge.

- Maintained store cleanliness and organized product displays for optimal visibility.

- Processed sales transactions accurately using point-of-sale systems.

- Collaborated with team members to achieve daily sales goals effectively.

- Stocked shelves with new inventory, and monitored product levels regularly.

- Trained new employees on store procedures and customer service standards.

- Handled customer complaints in a professional manner.

- Served as a featured Hanfu model for outdoor promotional sample shoots, showcasing traditional Chinese attire in high-quality visual content to attract potential clients.

- Collaborated closely with photographers, stylists, and creative directors to achieve desired aesthetics and brand storytelling.

- Enhanced the studio’s marketing appeal by embodying cultural elegance, contributing to increased client inquiries and bookings.