Chenzhi Lin
Blacktown,NSW
Summary
Dynamic sales professional with proven expertise in customer relationship building and cross-cultural communication, honed at HuBei Yalida Garments Co., Ltd. Skilled in enhancing customer satisfaction and boosting sales through effective strategies. Excelled in fostering trust-based relationships and implementing digital marketing initiatives, significantly increasing repeat business.
Overview
3
3
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Sales representative
HuBei Yalida Garments Co., Ltd.
02.2022 - 02.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Negotiated contracts with clients and developed relationships with key personnel.
Online Sales Representative
Shenzhen Bessky Technology Co., Ltd.
01.2020 - 01.2022
- Enhanced customer satisfaction by providing timely and accurate responses to inquiries and concerns.
- Boosted online sales by developing and implementing effective digital marketing strategies.
- Trained new hires on company policies along with selling techniques specific to our products, ensuring consistent sales team performance.
- Increased repeat customers through personalized follow-up communications and targeted promotions.
- Generated detailed sales reports to track performance metrics over time, informing future strategy adjustments as necessary.
Education
Certificate IV - Certificate IV in Leisure And Health
Canberra College of Management & Technology
Sydney, NSW 07.2023 - 10.2024
Skills
- Customer Relationship Building
- Interpersonal communication skills
- Cross-cultural communication
- Problem-solving abilities
Certification
Certificate IV in Leisure and Health
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Certificate IV - Certificate IV in Leisure And Health
Canberra College of Management & Technology
07.2023 - 10.2024
Sales representative
HuBei Yalida Garments Co., Ltd.
02.2022 - 02.2023
Online Sales Representative
Shenzhen Bessky Technology Co., Ltd.
01.2020 - 01.2022
Similar Profiles
SHABEEL ASHRAFSHABEEL ASHRAF
Sales Manager at Hometex Garments Trading & Pearl House GarmentsSales Manager at Hometex Garments Trading & Pearl House Garments
Chuang LiuChuang Liu
Sales team leader at Hubei Guangda Pipeline Co., LTDSales team leader at Hubei Guangda Pipeline Co., LTD
Xiao XuXiao Xu
Intern at the Department of Marketing at Hubei Digital Industry GroupIntern at the Department of Marketing at Hubei Digital Industry Group
Salvatore DisanoSalvatore Disano
Crew Trainer at McDonaldsCrew Trainer at McDonalds
AIREEN SUSTIVERIOAIREEN SUSTIVERIO
Front of House Wait Staff Member at MEAT AND WINE CO.Front of House Wait Staff Member at MEAT AND WINE CO.