Restaurant Waiter
Pizza hut
Hong Kong
08.2024 - 01.2025
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Took accurate food and drink orders, using a POS ordering software system.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Participated in banquets or catering functions held outside restaurant premises.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
