Cheralyn Peters
Melbourne Sunbury ,VIC
Summary
Dynamic manager with a proven track record at Olive Tree Hotel, excelling in customer service and team leadership. Enhanced customer satisfaction through effective dispute resolution and open communication. Skilled in time management and performance management, fostering a productive environment that motivates employees to achieve their best.
Overview
15
15
years of professional experience
Work History
Manager
Olive Tree Hotel
Sunbury, VIC
11.2010 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
References: Windi- Manager: 0431 143 198
Education
Cuthbut Mayne High School
England 1991
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Relationship building
- Performance management
Timeline
Manager
Olive Tree Hotel
11.2010 - Current
Cuthbut Mayne High School