Excellent knowledge of nutrition for different dietary requirements.
Overview
11
11
years of professional experience
Work History
Bakery Assistant Manager
Drakes Supermarkets
10.2019 - Current
Maintained a clean and safe work environment by enforcing strict adherence to sanitation guidelines and occupation safety regulations.
Handled customer inquiries promptly while offering knowledgeable advice about bakery products, allergens information or special dietary requirements.
Established strong relationships with vendors to negotiate favorable pricing on high-quality ingredients while maintaining budgetary constraints.
Coordinated catering orders for special events such as weddings, parties, and corporate functions to meet unique customer needs.
Oversaw inventory control processes to minimize waste and ensure consistent availability of fresh ingredients for optimal product quality.
Boosted customer satisfaction with exceptional product quality control measures and personalized service initiatives.
Implemented cost-saving measures through careful analysis of ingredient usage patterns and adjusting order quantities accordingly.
Increased employee morale through effective communication channels resulting in a more cohesive team environment.
Supported the Bakery Manager in achieving financial targets by diligently tracking expenses and identifying cost-saving opportunities.
Provided comprehensive training for new employees, ensuring they became proficient in bakery procedures and safety standards.
Ensured timely completion of all bakery tasks by delegating responsibilities effectively among staff members based on individual strengths and areas of expertise.
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Maintained and controlled inventory of baked goods.
Maintained cleanliness and hygiene in bakery premises.
Managed all baking operations professionally and handled all problems confidently.
Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
Developed and implemented policies and procedures to boost customer satisfaction and loyalty.
Monitored inventory levels and identified opportunities for cost savings.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Educated staff on strategies for handling difficult customers and challenging situations.
Marked-down clearance items and relocated merchandise to proper store areas.
Deli Department Assistant manager
Pak 'n' Save
08.2017 - 07.2019
Company Overview: Supermarket
Strong focus on customer service being priority
Ordering of stock, stock control and stock-takes
Managing and leading staff
Being able to step into any of the job rolls in the deli department (operating meat slicers, cooking and preparation of cafe style fresh salads, meals and a range of gourmet sandwiches)