Cheree McLean

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organise workflows.
• Mentoring staff
• Collected, arranged, and input information into database system.
• Developed strong relationships with staff, fostering a supportive and collaborative atmosphere.
• Supported company-wide objectives by aligning relief team efforts with organizational goals.

My responsibilities within this position over the last 10 years are as follows:

Customer service, data entry, reporting, relief supervisor, staff training, leadership, screening of passengers checked in baggage with other duties including-

Airflow

SOP compliance

Checking for weapons and IED’s

Dealing with complaints and conflict from passengers and staff.

• Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
• Performed pat-downs to look for unauthorized materials and weapons.
• Developed and maintained positive rapport with passengers and other airport personnel.
• Attended daily briefings with supervisors to discuss issues with security screening processes.
• Used explosive detection machines and chemical swab systems to identify potential hazards.
• Adhered to strict screening techniques and procedures while conducting human screenings.
• Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
• Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
• Manually screened passengers unable to pass through metal detectors or who triggered alarms.