Summary
Overview
Work History
Education
Skills
RELEVANT KNOWLEDGE
Affiliations
Timeline
Generic

Cherie Attard

Greystanes,NSW

Summary

Demonstrated ability to provide exceptional support in educational settings with 8 years of experience as a School Administrative Assistant. Orderly and committed Administrative Assistant offering solid skills in customer relations, and resilience to handle the challenges of fast-paced environments. Bringing a detail-oriented and decisive nature, with sound judgment, good multitasking abilities, and a self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

8
8
years of professional experience

Work History

Assistant Operations Officer

TRAILS Inc
Merrylands , NSW
01.2021 - Current
  • Managed inventory levels by ensuring timely replenishment orders were placed.
  • Researched, analyzed, and evaluated current operations policies, procedures, and practices.
  • Participated in cross-functional teams tasked with improving operational efficiency through process optimization initiatives.
  • Maintained accurate records of all operational activities for audit purposes.
  • Managed payroll operations to guarantee prompt and precise staff payments.
  • Coordinated staff rosters to ensure seamless workflow.
  • Ensured compliance with health and safety regulations to maintain a secure operational environment.
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Ensured high levels of customer satisfaction through effective communication and problem-solving.
  • Managed customer interactions to enhance service quality and foster positive relationships
  • Maintained comprehensive knowledge of operational procedures to ensure seamless workflow.
  • Managed and executed contract agreements to ensure compliance and operational efficiency.
  • Stimulated a positive work environment to drive performance.
  • Supervised staff performance by providing training, feedback and guidance as needed.
  • Monitored daily operations activities to ensure compliance with established policies, procedures and regulations.
  • Assisted in the development and implementation of new operational procedures and processes.

School Administration Officer

Department of Education
Merrylands , NSW
09.2017 - Current
  • Coordinated timetabling arrangements including class allocations and room bookings.
  • Prepared agendas for meetings and took minutes during sessions.
  • Processed applications for enrolment into the school in accordance with relevant legislation.
  • Processed payroll efficiently to ensure timely and accurate payments for staff.
  • Coordinated the procurement of educational supplies and materials, ensuring timely availability for school operations.
  • Monitored and enforced health and safety protocols to safeguard students and staff.
  • Managed email communications to ensure timely and effective information dissemination.
  • Communicated effectively with staff, parents, and front desk personnel to ensure smooth operations.
  • Facilitated clear communication between staff, parents, and front desk to enhance administrative efficiency.
  • Monitored, tracked and recorded student attendance data to ensure compliance with school policies.
  • Organised meetings and events for staff, students and parents in collaboration with other members of the administration team.

Education

Provide First AID

Royal Life Saving
NSW
09-2022

Certificate 111 - Hairdressing

Granville Tafe
Granville, NSW
06-1994

High School Diploma -

Cerdon College
Merrylands
12-1990

Current E Training Certificates

Department of Education

Working With Children's(WWC)

NSW Government

Skills

  • Highly organized and efficient
  • Inventory management
  • Process optimization
  • Regulatory compliance
  • Payroll administration
  • Customer service
  • Contract management
  • Health and safety
  • Data analysis
  • Staff coordination
  • Problem solving
  • Workload prioritization
  • Time management
  • Operational efficiency
  • Team collaboration
  • Event organization
  • Staff supervision
  • Excellent communication and interpersonal skills
  • A collaborative and approachable team member
  • Hard-working and result-driven
  • Office administration

RELEVANT KNOWLEDGE

Ethical Practice

I am aware employees are responsible to adhere to the Ethical Practices Policy, which provide guidelines for appropriate workplace conduct.

I understand the expectations of employees to conduct themselves in a respectful manner. Employees are to be respectful to all people, both members of the public and those within the work place and community. I understand my actions as an employee are to be reasonable, appropriate and fair at all times. All duties are to be performed in a professional manner.

Maintain integrity and public interest

Employees are expected to uphold and protect the reputation of their workplace, both within the school community and off duty

Provide responsive service

Employees are to always provide information cohesively, appropriately and promptly, addressing and completing given tasks correctly and with enthusiasm.

Be economic and efficient

In order to maintain high standards, it is the responsibility of employees to continually improve training and performance. Furthermore, provided resources and confidential information are to be used only for work-related purposes

Workplace health and safety (WHS)

Knowledge of workplace health and safety is essential for the protection of employees and the general public while visiting a particular workplace, and it is necessary for employees to cooperate to ensure WHS requirements are adhered to This involves the safe use of equipment and creating supportive, safe workplace environments. Knowledge of WHS within contexts ensures the safety and a mutual understanding between all community members.

Confidentiality Policies

As an Assistant Operations Officer/School Administration Officer, confidentiality must be retained to ensure safety and privacy for staff members and students. I understand that it is the responsibility of all staff to respect these policies for the well-being of the school community

Acknowledgment of the Aboriginal education policies within schools

All students, regardless of race and religion, are entitled to an education free from all forms of prejudice and discrimination. To ensure all students this freedom, it is necessary to implement policies which promote equity and diversity. The DET has introduced the Aboriginal Education Policy to promote Indigenous education and welfare, as well as to educate other students of Aboriginal culture. Having worked with Indigenous students, I have been able to develop a cultural awareness and understanding of the necessity it is to ensure equal education opportunities for all students.

Ability to work with teachers and students

Assistant operations officer and school administration officer are a large part of the representatives of their workplace, and thus a friendly disposition and developed communication skills are essential to their role Having extensive prior experience as an Assistant Operations Officer and School Administration Officer, I have been able to acquire communication skills and develop a friendly manner, able to make others feel comfortable and confident in the workplace. I understand the importance of fostering caring, professional relationships with others, and I am able to do so through interpersonal skills and a caring nature

Effective communication

Staff must have highly developed communication skills when working with students, teachers, other staff members, parents, and the wider community, and I have been able to develop great communication skills and am able to articulate myself, listen to others, and provide appropriate body language

I understand the importance of first impressions and the way in which staff represent themselves to members of the community. Furthermore, I understand the necessity to remain collected and patient in difficult situations, and the importance of relaying information clearly and kindly. Lastly, I am able to use discretion within any workplace, and to be polite to all community members.

Ability to meet deadlines

Working within a school context is fast-paced and demanding, therefore requires efficient employees and an organized staff. I understand I must effectively use resources, both the tangible and intangible (time and skill), and must meet deadlines to maintain school function, and the ability to set goals and great collaboration skills are qualities I possess, which enable productive management

Affiliations

Walking

Pliates

Spending time with family and friends

Going to the beach

Watching football

Cooking

Timeline

Assistant Operations Officer

TRAILS Inc
01.2021 - Current

School Administration Officer

Department of Education
09.2017 - Current

Provide First AID

Royal Life Saving

Certificate 111 - Hairdressing

Granville Tafe

High School Diploma -

Cerdon College

Current E Training Certificates

Department of Education

Working With Children's(WWC)

NSW Government
Cherie Attard