Cherie Klein
Yangebup,WA
Summary
Detail orientated professional, experienced in strategic planning, cost optimization and team leadership. Proven track record of developing successful strategies and managing operations to achieve both short-term and long-term goals. Exceptional problem-solving and communication skills, with the ability to motivate and lead teams to success. Highly organized, proactive, and results orientated with experience in operational management and recruitment.
Overview
9
9
years of professional experience
Work History
Showroom Manager
Nick Scali Furniture
Perth, WA
10.2023 - Current
- Trained and mentored sales staff to improve their product knowledge and enhance customer service skills.
- Managed custom projects by completing initial quotes, design and sample requests.
- Set goals for showroom employees and provided support and motivation to help each achieve true potential.
Retail Store Manager
Godfreys
Perth
01.2020 - 08.2023
- Provided excellent customer service, developed and implemented training plans for sales team members
- Leveraged available tools to monitor customer feedback, coach staff and take action to improve the store experience.
- Completed routine store inventories.
Stable Manager
Shilah Park Equestrian Centre
Baldivis
08.2015 - 01.2019
- Coordinated inventory, record-keeping and marketing activities
- Provided leadership and training to junior staff by demonstrating proper safety techniques while handling animals and equipment.
- Maximized financial efficiency by accurately managing budgets, inventory, and expenses related to stable operations.
- Performed repairs and preventive maintenance on equipment and property.
- Cared for about 25 horses by feeding, watering, vaccinating and assisting with birthing.
Education
Cert III in Business -
Meditrain
01.2006
Perth Modern School
01.2000
Skills
- Mentoring
- Customer Service
- Talent Acquisition
- Team Management
- Inventory Management
- Implementing development plans to promote career progression
- Client rapport
- KPI Tracking
- Problem-solving abilities
- Performance Management
Accomplishments
- Store Leader Award, WA,2021 & 2022
- Top Store Sales, WA, Q2 & Q4 2022
References
- Shelley Woolley, 0487 174 230, Regional State Manager, Nick Scali.
- Amanda Benaim, 0416 385 942, Area Manager, Godfreys.
Timeline
Showroom Manager
Nick Scali Furniture
10.2023 - Current
Retail Store Manager
Godfreys
01.2020 - 08.2023
Stable Manager
Shilah Park Equestrian Centre
08.2015 - 01.2019
Cert III in Business -
Meditrain
Perth Modern School