Cherie Winn
Port Macquarie,NSW
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to master new skills quickly and work effectively without supervision. Focused on delivering exceptional customer service and improving satisfaction. Skilled in addressing customer concerns and driving positive outcomes.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Early Childhood Coordinator
Northcott
Port Macquarie, NSW
05.2023 - Current
- Developed positive relationships with families from diverse backgrounds by communicating effectively about their children's progress.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized various software and tools to streamline processes and optimize performance.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Leadership Team, Room Leader, Responsible Person
Discovery Early Education and care
Thrumster
11.2016 - 04.2023
- I began at Discovery Early Education and Care as a full-time educator.
- Over the years, I have demonstrated my leadership skills and ability to become a room leader.
- This role has taught me excellent organization skills and time management.
- It has taught me patience, the ability to have meaningful connections, and relationships with educators, families, children, and relations outside the service.
- I can run a team, organize rosters, use technologies, and connect with, and have professional conversations when needed, with families and educators using a strength-based approach
- I work alongside families to set goals.
- I also work alongside services to provide children with OT, speech, and play therapists after having NDIS plans in place, and I support children daily who have a diagnosis and those who need support in certain areas.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Organized events for staff engagement activities such as team building exercises.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Trained new employees on company policies, job duties, and performance expectations.
Early Childhood Educator
St Joseph’s Preschool
Port Macquarie, NSW
01.2013 - 12.2016
- Implemented appropriate strategies to manage challenging behaviors.
- Collaborated with parents and guardians to support children's learning and development at home and in the classroom.
- Created and implemented developmentally appropriate curriculum addressing learning styles.
- Established indoor and outdoor safe play environments for toddler-age children.
- Fostered positive relationships with children, encouraging trust and emotional security.
Cashier, night replenishment, long-life
Woolworths
01.2011 - 08.2015
Senior Hairdresser
Razors Edge
01.2009 - 12.2012
Apprentice and Senior Hairdresser
Vanessa’s Hair Fashion
01.2003 - 12.2009
Shift Manager
Port City Wave Bowl
01.2002 - 12.2004
Assistant Manager
Crazy Prices
01.2001 - 12.2003
Sales Assistant
Crazy Prices
01.1998 - 12.2001
Education
Diploma - Early Childhood Education and Care
ECT Training
Port Macquarie, NSW01.2019
Certificate 3 - Children’s Services
NSW Tafe
Port Macquarie, NSW01.2013
Certificate III - Hairdressing
TAFE NSW
Port Macquarie, NSW12.2005
Certificate (ii) - Retail Operations
Traineeship
Port Macquarie, NSW01.2003
School Certificate - Year 10
Westport Technology High School
Port Macquarie, NSW12-1996
Skills
- Team leadership
- Collaboration with specialists
- Conflict resolution
- Customer service
- Organizational skills
- Goal setting
- Problem-solving abilities
- Organizational growth
- Time management abilities
- Child development milestones
- Resourcing support
- Active listening
- Teamwork
- Child assessment
- Health and safety regulations
- Regulatory compliance
- Multitasking capacity
Personal Information
- Date of Birth: 04/07/81
- Driving License: 12806371
References
- Amy Jenkins, Team Leader, Northcott, SW - Northcott - 0478575471
- Angela Howard, work colleague, current Senior Coordinator, 0447816155
Certification
- Understanding of NDIS, PACE, and CRM
- Diploma in Early Childhood Education
- Working with children checks
- NIDIS worker check
Timeline
Early Childhood Coordinator
Northcott
05.2023 - Current
Leadership Team, Room Leader, Responsible Person
Discovery Early Education and care
11.2016 - 04.2023
Early Childhood Educator
St Joseph’s Preschool
01.2013 - 12.2016
Cashier, night replenishment, long-life
Woolworths
01.2011 - 08.2015
Senior Hairdresser
Razors Edge
01.2009 - 12.2012
Apprentice and Senior Hairdresser
Vanessa’s Hair Fashion
01.2003 - 12.2009
Shift Manager
Port City Wave Bowl
01.2002 - 12.2004
Assistant Manager
Crazy Prices
01.2001 - 12.2003
Sales Assistant
Crazy Prices
01.1998 - 12.2001
Diploma - Early Childhood Education and Care
ECT Training
Certificate 3 - Children’s Services
NSW Tafe
Certificate III - Hairdressing
TAFE NSW
Certificate (ii) - Retail Operations
Traineeship
School Certificate - Year 10
Westport Technology High School
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