Cherie Young
Mudgeeraba,QLD
Summary
Experienced Operations/Office Manager/PA team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy with efficiency and service quality across various environments. Highly dependable, ethical and reliable. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
20
20
years of professional experience
Work History
Operations/Office Manager/PA
Integrated Power House Pty Ltd
10.2003 - Current
- Streamlined office operations by implementing efficient filing systems and organizing the Office.
- Team productivity by delegating tasks effectively and overseeing daily workflow with Job Schedules.
- Reduced costs with by monitoring and expense tracking for supplies and equipment from Suppliers.
- Smooth communication between staff, addressing concerns promptly to maintain harmonious work relationships.
- Coordinated office events and meetings, ensuring timely execution for all participants.
- Managed Supplier relationships, for cost savings while maintaining high-quality services.
- Implemented new software tools for streamlined, increasing efficiency in task completion across teams.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained and reconciling accounts payable/receivable transactions regularly.
- Conducted regular inventory of office supplies, ordering necessary items to prevent stock shortages.
- Organized travel arrangements for executives by researching cost-effective options while accommodation.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts.
- Oversaw office inventory activities by ordering and stocking and shipment receiving.
- Developed and maintained successful relationships with suppliers and contractors.
- Managed office operations while scheduling appointments for Managers.
- Maintained positive customer relations by addressing problems head-on and working on solutions
- Maintained professional by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments
- Used customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Create positive rapport with fellow employees to boost company morale
Skills
- Billing
- Bookkeeping
- Operations Management
- Staff Hiring
- Data Entry
- Team Supervision
- Employee Supervision
- Inventory Control
- Office Management
- Administrative Support
- Customer Service
- Excellent Multi-Tasking Ability
- Documentation and Control
- Relationship Building
- Credit and Collections
- Technical Support
- Conflict Management
- Payroll Processing
- Team Bonding
- Travel Coordination
- Clerical Support
- Customer Relations
- Office Administration
- Scheduling
- Record Keeping
References
References Available Upon Request
Hiking, Art, Reading, Travel, Gardening
I enjoy Hiking as I love being outside, going to new places and seeing this beautiful country, being with likeminded people who enjoy the great outdoors. I also enjoy reading, this is relaxing and time out. I do a lot of art work and enjoy going to Art Galleries and the Theatre. Gardening I find relaxing and I love to see things that I plant grow and flourish.
Technical Skills
- Xero Software
- Simpro Software
- Ascora Software
- Geop Software
- Microsoft Software
- Unleashed Software
Timeline
Operations/Office Manager/PA
Integrated Power House Pty Ltd
10.2003 - Current
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