Overview
Work History
Education
Skills
Professional Accomplishments
Timeline
Generic
Wayne Croning

Wayne Croning

Glenhaven

Overview

22
22
years of professional experience

Work History

Project Manager- Procurement & Supply Chain

NSW Health
01.2021 - Current
  • Management of multi-disciplinary Business Intelligence & Analytics stream, leading a diverse project team and ensuring customer engagement and satisfaction through all stages of delivery

IT Project Manager- Value Chain Infrastructure

Woolworths Group
01.2018 - 10.2020
  • A seasoned Project Manager implementing complex technology domain, responsible for leading projects simultaneously from ideation through to completion in accordance with the Woolworth’s framework and methodology

Project Manager- Foodco Fresh

Woolworths Limited
01.2017 - 01.2018
  • Manage the new product development (NPD) lifecycle of private label products for the Woolworths Fresh Food portfolio
  • Leading teams cross functionally including Marketing, Manufacturing and Commercial business to bring to life products from initiation to launch while ensuring the project is delivered on time and to budget

Risk & Quality Consultant

PwC
01.2006 - 01.2011
  • Company Overview: PricewaterhouseCoopers
  • A business support role within the risk management, compliance and conflict management team at PwC assisting in the development and sale of new products and tools
  • Working alongside the audit teams to understand and manage the different risks that each new project can present from creation to completion
  • PricewaterhouseCoopers

Deportation Unit Officer

Department of Immigration and Border Protection
01.2005 - 01.2006
  • While located within the travel unit and working in conjunction with the Villawood Detention Centre I would oversee the removal of unlawful non-citizens from Australia
  • Client management and support with limited supervision for a wide variety of deportation matters
  • Entering and maintaining data in immigration client management system
  • Applying legislation and guidelines to exercise sound judgment and decision-making skills
  • Complete all administrative requirements associated with client deportation in a timely manner to a high standard (program documentation, monthly reports, correspondence, files notes etc)
  • Research issues and formulate solutions while dealing with highly confidential and sensitive information
  • Developing strong working relationships with team members to assist in complex removal situations
  • Follows firm procedures with respect to the physical deportation of unlawful citizens
  • Management of travel arrangements including documentation and Proof of Identity
  • Ensuring the end to end success of the departure and removal process
  • Organization of police and security escorts where necessary
  • Management of client movement between correctional/detention facilities
  • Consultation with Consulates and Embassies
  • Management of travel units email account
  • Reporting on weekly/monthly basis to Department Executives on cost and procedures
  • Management of unsuccessful removals
  • Professionalism and efficiency in all situations pertaining to the removal

Health Assessment Officer

Department of Immigration and Border Protection
01.2004 - 01.2005
  • Supporting the Visa application process in Onshore Processing Center’s in Australia as well as online (eVisas)
  • My primary responsibility was to manage the health requirements of all client visa applications
  • Investigating medical and radiological reports
  • Respond to client queries regarding status of medical assessments
  • End to end case management
  • Update, maintain and develop the LCU Access database
  • Develop and maintain good relationships with key stakeholders e.g
  • Migration Agents
  • Ongoing maintenance of the Local Clearance Unit (LCU) email account
  • Updating the panel doctor (specialists offshore) listing on a weekly basis
  • Managing the online health assessments
  • Applying legislation and guidelines to exercise sound judgment and decision-making skills
  • Weekly reporting commentary to regional offices regarding certain case loads
  • Initiate & contribute improvements to client services
  • Attend training/testing at head office
  • Refer formal complaints to complaints handling officer

IT Account Manager

Acer Computers Australia
02.2003 - 02.2004
  • Managing a portfolio of clients, my largest being the Department of Education NSW
  • Primary responsibilities:
  • Manage Project rollout- planning with clients and third-party vendors regarding manufacturing, delivery & pricing
  • Daily reporting- managing & monitoring
  • Stock management- forecasting
  • Liaising with clients and analysing their requirements
  • Providing technical support on products to customers in a professional and timely manner
  • Organizing functions- client visits
  • Delivery of Price Lists across all channels on a monthly basis
  • Maintaining relationships with customers and partners
  • Working closely with the marketing teams on each account to develop marketing strategies and promotional plans
  • Resolution of formal complaints and escalations
  • Ensure all service level agreements are met

Education

Bachelor of Arts - Social Science

Western Sydney University
Rydalmere
01.2001

Emmaus Catholic College
Kemps Creek
01.1997

Skills

  • Project management
  • Project planning
  • Project planning and development
  • Project scheduling

Professional Accomplishments

  • Business Intelligence & Analytics Project Lead- NSW Health (Current Role)
  • Provide leadership and direction to cross functional team members.
  • Stakeholder Management across NSW Health pillars.
  • Manage aspects of the program management including the development of business case.
  • Activity and Resource Planning through scope definition and integrated project planning.
  • Communication management through regular reporting and escalations to executive management.
  • Building & maintaining C-Suite relationships.
  • Vendor Management of external consultants.
  • Managing a fast paced project team environment.
  • Identify continuous improvement opportunities.
  • Management of project transition to Operations.

Timeline

Project Manager- Procurement & Supply Chain

NSW Health
01.2021 - Current

IT Project Manager- Value Chain Infrastructure

Woolworths Group
01.2018 - 10.2020

Project Manager- Foodco Fresh

Woolworths Limited
01.2017 - 01.2018

Risk & Quality Consultant

PwC
01.2006 - 01.2011

Deportation Unit Officer

Department of Immigration and Border Protection
01.2005 - 01.2006

Health Assessment Officer

Department of Immigration and Border Protection
01.2004 - 01.2005

IT Account Manager

Acer Computers Australia
02.2003 - 02.2004

Bachelor of Arts - Social Science

Western Sydney University

Emmaus Catholic College

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Wayne Croning