Cherilyn Tan
Harrisdale ,WA
Summary
Motivated student working towards a Bachelor's of Commerce degree in Accounting and Finance. Possess experience in Microsoft office and Coding related software (Matlab). Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
4
4
years of professional experience
Work History
Night Shift Filler
Woolworths Supermarket
Canning Vale, WA
12.2019 - Current
- Greeted customers and directed to requested products.
- Interacted with guests in friendly and knowledgeable way.
- Stocked designated items on shelves, end caps and displays.
- Stocked shelves to match planogram images and instructions.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Updated merchandise pricing to match new values and special promotional rates.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Unloaded deliveries from trucks in prompt fashion.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Kept work areas neat, clean and free from debris.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Volunteered to assist night fill manager with various tasks, demonstrating willingness to learn new tasks and increase skill levels.
- Often assists fellow colleagues within or outside of department with tasks and/or enquires that they might require help with, displaying excellent team-player and team working skills.
Head Waitress
Papparich Restaurant
Success, WA
05.2018 - 11.2019
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic family-friendly restaurant while maintaining calm, professional demeanor.
- Greeted new customers, discussed specials and took drink orders.
- Managed food resources, memorized orders and coordinated customer service.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Stayed up-to-date on menu changes to help customers make food choices.
- Supervised server staff and simultaneously served tables along side fellow servers.
- Bussed and reset tables to keep dining room and work areas clean.
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
- Trained staff members on use of POS system.
- Verified daily sales for end-of-day audits and accurately filled out closing paperwork.
Engineering Student Intern
ABB Ltd
Singapore , Singapore
09.2015 - 10.2015
- Maintained positive work atmosphere by building relationships with co-workers, customers, clients and management.
- Researched and investigated project requirements.
- Developed, prepared and reviewed reports and studies to identify and recommend engineering solutions.
- Studied blueprints and stayed up to date on latest renewable batteries technologies to assist and support relevant project design process.
- Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
- Designed, prototyped and tested renewable battery systems for marine shipping industry.
- Drafted 2D and 3D designs, using both Revit and AutoCAD software.
- Drafted new and updated designs using Matlab and Matlab Simulink.
- Created CAD models and drawings for various renewable battery designs.
- Created 3D models from 2D drawings.
- Specified material for production use in alignment with environmental concerns and budget constraints.
- Applied mathematical skills and understanding of engineering principles to design new products, tools and systems.
- Presented drawings to project managers and incorporated recommended changes.
- Interpreted extensive variety of technical instructions in mathematical and diagram form.
- Made and checked complex engineering computations quickly and accurately.
- Diagnosed issues with Matlab Simulink application system and quickly repaired flaws to maintain functionality.
- Responded to technical concerns quickly and effectively devised solutions.
- Tested prototypes and standard products and wrote reports to document results.
- Created product design modifications.
Education
Bachelor of Commerce - Accounting And Finance
Curtin University
Perth, WA2024
Bachelor of Science - Civil Engineering
Curtin University
Perth, WA06.2021
Diploma in Electrical And Electronic Engineering - Biomedical And Power Major
Singapore Polytechnic
Singapore 03.2017
Skills
- Excellent Verbal and Written Communication Skills
- Productivity and Time Management
- Well Organized, Neat and Tidy
- Proficient Problem-Solving, Analytical and Critical Thinking Skills
- Initiative, Reliable and Responsible
- Adaptable and Flexible
- Self-Discipline and Quick Learner with can-do attitude
- Substantial Leadership Skills
- Warm and Friendly, Team Player
- Proficient in Microsoft Office
- Good Attention to Detail
- Excellent Customer Service and Rapport
- Bilingual in English and Mandarin
- Good Attention to Detail
- Excellent Customer Service and Rapport
- Bilingual in English and Mandarin
Timeline
Night Shift Filler
Woolworths Supermarket
12.2019 - Current
Head Waitress
Papparich Restaurant
05.2018 - 11.2019
Engineering Student Intern
ABB Ltd
09.2015 - 10.2015
Bachelor of Commerce - Accounting And Finance
Curtin University
Bachelor of Science - Civil Engineering
Curtin University
Diploma in Electrical And Electronic Engineering - Biomedical And Power Major
Singapore Polytechnic