Cherise Ackermann Botha
Brisbane, Ormiston
Summary
Personable, confident, well-presented professional with 20 years’ sales and management experience in the food packaging industry. A master at client relationship building, and has a consistent record of exceeding sales targets and KPI’s. Well-versed in building and leading sales teams, motivating teams to generate leads, setting targets to hit or exceed revenue forecasts, and ultimately meet customer needs. Eager and fully prepared to exceed your expectations by making an immediate and positive impact by exceeding your sales targets, in strong collaboration with your tight-knit team, to ensure your business remains profitable for generations to come.
Experienced with providing compassionate care and support to individuals. Utilizes effective communication and problem-solving skills to enhance clients' daily living experiences. Track record of fostering safe and supportive environment through empathy and adaptability.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
22
22
years of professional experience
Work History
Mentor/Support Worker/PA/Executive Assistant
Hands on Living
02.2023 - 02.2025
- Company Overview: NDIS support provider
- Meets with clients living with mental and physical disabilities to discuss their practical and emotional needs, and designs intricate care support plans to ensure they lead as normal and enjoyable a life as possible
- Makes accurate case notes and manages a logbook of daily interactions and progress to provide a full report on clients for the use of multidisciplinary staff and the Team Leader/Manager
- Assists clients with communication, facilitates decision-making processes, and helps clients express their needs and preferences
- Assists with domestic tasks including shopping, cooking, cleaning, and washing, and transports and accompanies clients to appointments
- Supports and helps with health care needs, including routine checks and administrating medication
- Helps clients form meaningful connections by aiding them in their hobbies and interests, connecting them with suitable community groups or encouraging them to develop a new life skill such as cooking, shopping, using public transport, budgeting, and paying for bills
- Trains family and friends in basic support techniques
- Attends regular staff meetings and contributes meaningfully to address concerns to provide high-quality care services
- Acts as personal assistant to the Managers/Owners, which involves: - Managing their agendas, mail, email, and phone calls, including reviewing their schedules and identifying gaps, overlaps or conflicts - Manages their travel logistics and activities, including accommodations, transportation, and meals - Organizes meetings, ensuring that all meetings have a clear agenda, that all topics are covered, and that they started and ended on time, and prepares presentations, takes minutes, and follows up on the action items discussed - Collects information and conducts research to prepare confidential documents and reports, ensuring they remain secure
Caregiver
Hands on Living
02.2023 - 08.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Provided safe mobility support to help patients move around personal and public spaces.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Sales Manager/Co-owner
Deratek Packaging
01.2003 - 03.2022
- Company Overview: Deratek Packaging specializes in packaging materials and chemical/hygiene products for retail food outlets, fast food establishments, and supermarkets, the largest of which is The Spar Group (one of the largest retailers in South Africa, with more than 850 stores nationwide).
- In this position I managed 8 sales representatives and was responsible for the day-to-day management including customer care, marketing and distribution. Essentially, I have done it all from the road to the office to the warehouse to the boardroom.
- Represented the company effectively with comprehensive knowledge of our packaging offerings, providing customers with expertise and advice on the most efficient and economical methods of packaging
- Conducted client meetings virtually and in person and made proactive telephone calls to generate and follow up sales opportunities and close deals
- Maintained client relationships by providing support, information, and guidance, researching, and recommending new opportunities
- Researched consumer needs and identified how our solutions address them, e.g. through research I gained an understanding of and responded to their packaging needs, technical issues, future requirements and product development requirements
- Set sales goals and created and executed a strategic sales plan that expanded our customer base
- Recruited sales representatives, set objectives, trained, motivated and coached them, and monitored their performance
- Identified knowledge gaps within the team and developed plans for filling them, ensuring that they were using effective sales tactics to meet revenue objectives
- Ensured that company quotas were met by holding daily check-ins with sales team to set objectives and monitor progress
- Maintained and updated information regularly in the company CRM system
- Prepared reports by collecting, analyzing, and summarizing information
Education
REIQ Real Estate Registration Course - Real Estate
REIQ
Brisbane06-2025
Mental Health First Aid Cert -
Red Cross
Adelaide, SA02.2024
Year 12 Certificate -
Kloof High School
Durban, South Africa11.2002
Skills
- Marketing and sales
- Market analysis
- Business development
- Key accounts management
- Scheduling
- Operations management
- People management
- Customer-service
- Commercial business acumen
- Networking
- Negotiation
- Adaptability
- Problem-solving
- Communication
- Leadership
- Teamwork and collaboration
Timeline
Caregiver
Hands on Living
02.2023 - 08.2024
Mentor/Support Worker/PA/Executive Assistant
Hands on Living
02.2023 - 02.2025
Sales Manager/Co-owner
Deratek Packaging
01.2003 - 03.2022
REIQ Real Estate Registration Course - Real Estate
REIQ
Mental Health First Aid Cert -
Red Cross
Year 12 Certificate -
Kloof High School
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