Cherise Muliaga
EDENS LANDING,QLD
Summary
Motivated Customer Service Representative with over 10years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Bidfood
Richlands, QLD
11.2016 - Current
- Answered constant flow of customer calls with minimal
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Trained staff on operating procedures and company services.
- Invoicing and Credits
Skills
- Efficient and Detail-Oriented
- Data Entry and Maintenance
- Responding to Difficult Customers
- Order and Refund Processing
- Inquiry Requests
- Inbound and Outbound Calling
- Customer Service and Assistance
- Customer Inquiry Response
- Call Transfers
- Answering Customer Questions
- Citrix
REFEREES
Bidfood - Sales Manager
Sherie Hogan - Ph 0414 447753
Bidfood- Customer Service
Chloe O'Brien - Ph 0400 995 184
Timeline
Customer Service Representative
Bidfood
11.2016 - Current
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