Cherisse Christou
Stirling,WA
Summary
Dynamic Event Coordinator with a proven track record at Mirage Palace Karaoke, excelling in guest relations and project management. Demonstrated ability to adapt and deliver under pressure, ensuring seamless event execution and enhanced client satisfaction. Skilled in financial data management and team leadership, achieving significant improvements in event strategy and operational efficiency. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Event Coordinator
Mirage Palace Karaoke
Perth, WA
11.2021 - Current
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process and during the event.
- Performed event coordination for larger parties and gatherings.
- Brainstormed and implemented creative event concepts and themes.
- Reviewed event bills to confirm accuracy and approve payment.
- Consulted with customers to determine objectives and requirements for events.
- Trained and supervised event staff to complete tasks on time.
- Ensured catering and beverage requirements were fulfilled and at the high standard of expectations.
Personal Carer/Volunteer
Partner
Lebanon (Beirut)/Greece (Samos)
04.2018 - 03.2020
- Assisted with feeding and monitored intake to help achieve nutritional objectives.
- Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.
- Facilitated activities of daily living such as, showering, grooming, dressing, and personal hygiene for increased self-esteem and confidence.
- Provided safe mobility support to help move around personal and public spaces.
- Rehabilitation support
- Organising and maintenance of equipment.
- Assisted with meal planning, preparation, and feeding for balanced nutrition aligned with dietary restrictions or preferences.
- Supported with mental support and physical activities to accomplish rehabilitation goals.
- Maintained a clean, safe, and organized living environment for promoting overall well-being and satisfaction.
- Assisted in medication management for timely administration and accurate dosing, ensuring optimal health outcomes.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided transportation to medical appointments and activities.
Domestic Assistant for Family Company
Fastidious Clean
Perth, WA
03.2013 - 04.2018
- Developed strong problem-solving skills by tackling various domestic challenges, leading to improved client satisfaction.
- Proactively identified and addressed potential issues within the household, preventing disruptions in clients'' lives.
- Exhibited professionalism and dedication to excellence in all aspects of domestic assistance, resulting in trust and confidence from clients.
- Enhanced client satisfaction by providing personalized and efficient domestic assistance services.
- Adhered to professional house cleaning checklist.
- Checking and supervising of staff work
- Collection of payments
Event Assistant
Kristina Bassell
Perth, WA
09.2009 - 02.2013
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
- Improved communication between team members with clear instructions, resulting in more efficient task execution during events.
- Ensured smooth operations during events by managing schedules and delegating tasks to staff
- Greeted and directed guests at private events
Event Assistant
BB Industries
Johannesburg South Africa
01.2006 - 02.2010
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
- Developed integrated event strategies and conducted on-site events management and follow-up after events.
- Improved communication between team members with clear instructions, resulting in more efficient task execution during events.
Accounts Clerk
Lavan Legal
Perth WA
01.2005 - 02.2006
- Set up and updated Excel spreadsheets to track financial data.
- Input financial data and produced reports
- Completed accurate bank reconciliations, identifying errors and rectifying any discrepancies promptly.
- Assessed data and information to verify entry, calculation, and billing code accuracy.
- Collating and filing of personal documentation, inculding cliet wills
- Reconciliation of accounts and invoicing
Education
Completion of Year 11 Studies
Mercedes College
Perth, WA11.2004
Skills
- Event Planning
- Guest Relations
- Project Management
Certification
First Aid Certificate
RSA Certificate
Timeline
Event Coordinator
Mirage Palace Karaoke
11.2021 - Current
Personal Carer/Volunteer
Partner
04.2018 - 03.2020
Domestic Assistant for Family Company
Fastidious Clean
03.2013 - 04.2018
Event Assistant
Kristina Bassell
09.2009 - 02.2013
Event Assistant
BB Industries
01.2006 - 02.2010
Accounts Clerk
Lavan Legal
01.2005 - 02.2006
Completion of Year 11 Studies
Mercedes College