Experienced with providing compassionate and personal care to patients. Utilizes strong interpersonal skills and adaptability to meet evolving needs of clients. Track record of building trust and fostering supportive environment.
Overview
22
22
years of professional experience
Work History
Residential Carer
Mansfield Autism Statewide Services
04.2021 - 07.2024
Assisted clients with daily living and fun activities, self care, food preparation promoting independence and dignity.
Assisted with dressing guidance, grooming, personal hygiene.
Taking clients on outings, hikes, picnics to assist integration in the community.
Maintained accurate records of client care, documenting progress and any changes in condition.
Delivered personal hygiene assistance including bathing grooming dressing feeding toileting all while maintaining client privacy respect.
Provided emotional support to patients and their families, fostering strong relationships built on trust and empathy.
Remained alert to problems or health issues of clients and competently responded.
Administered medications accurately, ensuring proper dosage and timely intake.
Managed nutritional needs of clients by preparing meals, monitoring food intake, and adjusting diets as necessary.
Laundered items, changed sheets and made bed to keep clients' bedroom clean.
Veterinary Nurse
Delatite Veterinary Clinic
10.2018 - 04.2021
Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anesthesia administration was safe and effective.
Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
Maintained accurate medical records for efficient patient care and treatment followup.
Triaged incoming patients to determine treatment needs and urgency of care.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Ensured effective recovery after surgical procedures through diligent post-operative monitoring and care of patients.
Provided exceptional customer service through professional interactions with clients at the front desk, over the phone, or via email communications.
Improved patient care by providing compassionate nursing support and assistance during examinations, surgeries, and treatments.
Reduced stress levels of hospitalized animals through continuous monitoring, comfort measures, and appropriate environmental adjustments.
Safeguarded animal welfare by recognizing signs of pain or distress in patients undergoing treatments or observations on-site at the clinic.
Collaborated with veterinary team members to provide comprehensive care for patients in a fast-paced environment.
Administered medications to animals in treatment and documented changes in condition.
Contributed to successful emergency response situations by remaining calm under pressure while assisting with life-saving procedures.
Performed laboratory tests to diagnose illnesses and monitor ongoing treatment progress.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odours.
Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Assisted veterinarians with radiographs and ultrasounds.
Administer medications, vaccines and treatments as instructed by veterinarian.
Plant Nursery Worker
Carawah Nursery
07.2015 - 04.2018
Demonstrated adaptability while working across diverse roles, including propagation, maintenance, retail support, and customer service functions as needed within the nursery setting.
Maximized plant growth and vitality by carefully pruning, trimming, and shaping various species as needed.
Reduced plant loss by promptly identifying pests or diseases and applying appropriate treatments.
Senior Veterinary Nurse
Family Vet Centre
03.2006 - 11.2014
Mentored junior veterinary nurses, fostering professional growth through guidance and support.
Coordinated seamless communication between front office staff, veterinary technicians, veterinarians, and clients for optimal patient outcomes.
Established strong relationships with clients through excellent communication skills, earning trust and loyalty over time.
Provided exceptional emergency care to critically ill or injured patients, stabilizing their condition until further treatment could be administered.
Reduced recovery time for surgical patients through diligent post-operative care and pain management techniques.
Educated clients on preventive healthcare measures, such as vaccinations, parasite control, nutrition, and dental care.
Assisted in the successful completion of various surgical procedures, ensuring a sterile environment and proper instrument preparation.
Continuously pursued professional development opportunities by attending industry conferences, workshops, and seminars to stay current on best practices within the field of veterinary nursing.
Demonstrated versatility in managing various species, including dogs, cats, birds, and exotic pets while providing appropriate care specific to each type of animal.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odours.
Recorded symptoms and documented medical observations to inform treatment decisions.
Assisted senior staff with blood analyses and physical assessments.
Monitored vital signs of animals during surgical procedures and provided postoperative care.
Collected and prepared specimens for laboratory testing.
Prepared, sterilized and maintained medical instruments and equipment.
Performed faecal examinations, urinalysis and bloodwork.
Performed dental cleanings using ultrasonic scaler.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Administered medications to animals in treatment and documented changes in condition.
Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Assisted veterinarians with radiographs and ultrasounds.
Administer medications, vaccines and treatments as instructed by veterinarian.
Receptionist
Nevin Lenne & Gross Solicitors
01.2003 - 02.2006
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Handled sensitive information with discretion while maintaining strict confidentiality standards.