Cherrine Khedar
Sydney,NSW
Summary
Highly skilled Telesales Manager with significant experience in leading sales teams, driving revenue growth, and enhancing customer relationships. Strengths include strategic planning, team leadership, and effective communication skills. Previous roles have resulted in improved team productivity, increased sales performance, and strengthened client relations.
Overview
14
14
years of professional experience
Work History
Telesales Manager
ALAZARD
FRANCE, PARIS
10.2018 - 09.2024
- Monitored and evaluated agent performance, providing feedback and guidance when necessary.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Assisted with recruiting new telesales agents, conducting interviews and selecting successful candidates.
Order Selector
MARCHE RUNGIS
FRANCE, PARIS
01.2018 - 09.2018
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Labeled boxes and placed in outbound collection areas.
- Organized stock on shelves according to predetermined sequence.
Cashier
SUPER CASH
FRANCE, PARIS
01.2015 - 03.2017
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Worked closely with front-end staff to assist customers.
- Issued receipts, refunds, credits or change due to customers.
Bakery Clerk
TILILI
FRANCE, PARIS
10.2014 - 12.2014
- Operated cash register to process customer orders accurately and efficiently.
- Ticketed, arranged and displayed merchandise to promote sales.
Nursing Assistant
RETIREMENT HOME
FRANCE, PARIS
01.2014 - 03.2014
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
School Caretaker
ECOLE RODIN
FRANCE, PARIS
04.2012 - 08.2012
- Steam-cleaned or shampooed carpets.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Cleaned glass surfaces daily to remove hand prints and spots.
Secretary
CLINIQUE PRIVEE
FRANCE, PARIS
03.2011 - 11.2011
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Organized and maintained filing systems for important documents.
Education
BAC -
UNIVERSITE La Sorbonne
PARIS01-2018
Some College (No Degree) - Management
VASILY KANDINSKI
NEUILLY SUR SEINESkills
- White card
- CRM software
- Cold calling
- Script development
- Call monitoring
- Salesforce proficiency
Affiliations
- TREK
- SHOPPING
- MOVIE THEATER
Languages
French
Native/ Bilingual
English
Limited
Spanish
Limited
Timeline
Telesales Manager
ALAZARD
10.2018 - 09.2024
Order Selector
MARCHE RUNGIS
01.2018 - 09.2018
Cashier
SUPER CASH
01.2015 - 03.2017
Bakery Clerk
TILILI
10.2014 - 12.2014
Nursing Assistant
RETIREMENT HOME
01.2014 - 03.2014
School Caretaker
ECOLE RODIN
04.2012 - 08.2012
Secretary
CLINIQUE PRIVEE
03.2011 - 11.2011
BAC -
UNIVERSITE La Sorbonne
Some College (No Degree) - Management
VASILY KANDINSKI