Detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy. Experience within fast paced project management, problem solving, advocacy and education.
Overview
8
8
years of professional experience
Work History
House Cleaner
Vic West Property Services
06.2024 - Current
Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Provided exceptional customer service skills through active listening, problem-solving abilities, and clear communication.
Adhered to NDIS guidelines.
Volunteer Retail Assistant
Vinnies
02.2021 - 10.2022
Used POS systems to collect payments, deliver refunds, and scan membership cards.
Replenished and organised stock daily.
Sorted and priced inventory accordingly.
Maintained a positive experience for customers by visual merchandising and creating relevant displays for notable events and holidays such as Easter and Christmas.
Tailored a friendly demeanour as the first point of contact for each customer to ensure the best possible experience.
Volunteer Crew Member
Cobaw Community Health
04.2016 - 11.2019
Developed a peer support and networking group for LGBTQ+ and other marginalised youth.
Lead presentations about the importance of mental health awareness and education before a variety or schools and age groups across regional Victoria.
Conducted multiple fundraisers for LGBTQ+ charities.
Orchestrated events such as disco nights and dress up days outside of schools to uplift queer young people on relevant holidays such as Wear It Purple day and IDAHOBIT Day.
Education
Gisborne Secondary College
Gisborne, VIC
11.2019
Skills
Problem Solving
Organisation and Attention to Detail
Proficient in Word, Excel and other Microsoft programs
Familiarity with multiple POS systems
Mental Health Experience
Youth Supervision
Advocacy
Accomplishments
Founded Gisborne Secondary College's LGBTQ+ Pride Crew
2019 Young Women in Public Affairs ZONTA Award Winner
2019 Macedon Ranges Young Citizen of the Year Winner
2019 Member of Macedon Ranges Youth Advisory Council of Mary-Anne Thomas
2019 Youth Ambassador for the Macedon Ranges Shire Council
Timeline
House Cleaner
Vic West Property Services
06.2024 - Current
Volunteer Retail Assistant
Vinnies
02.2021 - 10.2022
Volunteer Crew Member
Cobaw Community Health
04.2016 - 11.2019
Gisborne Secondary College
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