CHERRY ZHAO
Rosanna,VIC
Summary
Knowledgeable Payroll Officer offering almost three years of payroll experience. Managed payroll activities for 400 blue collar employees in fast-paced environment and consistently completed payroll runs without delays. High-level technical skills and attention to detail leading to optimum outcomes. As a highly skilled and detail-oriented payroll officer who are equipped with solid knowledge of fundamental payroll functions and the skilful use of PAYG, Marginal Tax, Superannuation, EBA and ETP. Well prepared to bring payroll expertise, skills and knowledge to the new position with great effort contribution and professionalism in order to create value to the business.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Payroll Officer
Yarra Trams, Keolis Downer Pty Ltd
10.2020 - Current
- Successfully solved over 300 pay discrepancy cases within three months
- Established productive relationship and communicate effectively with operation managers to minimize pay issues
- Build up multiple payroll templates to optimizing departmental efficiency and productivity Responsibilities
- Optimized validating, processing payment of fortnightly pay runs
- Ensure all time and attendance data, time sheets, leave forms and other relevant payroll documentation are appropriately completed, verified and approved
- Processing wages, leave entitlements, allowance and deductions etc
- Calculation and processing of wages, leave entitlements, allowances and other payroll associated deductions/reimbursements
- New Starters set up and ensure prompt maintenance of staff records at all times including archiving and filing and updating in employee master file
- Handling payroll adjustments such as back pay / over payment
- Calculation and processing of ETP (resignation/ retirement/ redundancy) in accordance with EBA
- Interpretation of employment-related legislation and documents including Awards and agreements etc
- Reconciled payroll discrepancies and responded to inquiries from employees
- Liaising with finance team and HR department and answering any queries
Payroll/Export Officer
Rezex Pty Ltd
02.2018 - 08.2020
- Restructured payroll procedure sequence thereby time distributed to each task was more reasonable
- Provided quality customer service that is both personalized and respectful within position
- Met 95 % of target dates for shipping goods Responsibilities
- Ensuring all payroll transactions are processed efficiently
- Collecting, calculating, and entering data in order to maintain and update payroll information
- Prepare calculation back pay and termination payments
- Assist in development of relevant policies and procedures with Finance staff
- Preparation of Export documents
Payroll/Administrative Assistant
Adeline Group Pty Ltd
05.2015 - 01.2018
- Accurate data entry for employee payroll records, deductions and garnishments
- Provided great customer services by answering, researching and solving payroll issues and inquiries
- Continuously received positive feedback from management team
- Responsibilities
- Processing pay runs and producing related payroll reports
- On boarding new starters and calculating termination payments
- Reviewed time records for 300 employees to verify accuracy of information
- Assisting with front-line tasks and organizing documents
- Providing high level of customer service to internal stakeholders
- General administrative duties as required
Education
Bachelor of Arts - Media and Communications & Asian Studies
The University of Melbourne
2014
Skills
- Solid experience ADP Payroll processing
- Award/EBA interpretation
- HRIS-Success Factors experience
- Familiar with Fair Work Act, ATO rules and state legislation
- Accurate time sheet coding and processing in timely manner
- Exceptional attention to details to ensure all tasks to be completed accurately
- Great time management skill to priorities different tasks and duties
- Excellent communication skills to liaise with stakeholders and deal complaints with customers
- Self-starter, able to work with minimal discretion and can also work under pressure
- Microsoft Office: Word (advanced), Excel (Vlookup, pivot tables) & Outlook
- ADP Pay force(intermediate)
- HRIS-Success Factors
- Maximo
Certification
Professional Payroll Training: Key 3 Payroll Intermediate Courses 2023
Key 3 Payroll
Timeline
Payroll Officer
Yarra Trams, Keolis Downer Pty Ltd
10.2020 - Current
Payroll/Export Officer
Rezex Pty Ltd
02.2018 - 08.2020
Payroll/Administrative Assistant
Adeline Group Pty Ltd
05.2015 - 01.2018
Bachelor of Arts - Media and Communications & Asian Studies
The University of Melbourne
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