Innovative Restaurant Manager with more than 17 years of managerial and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations and highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Responsible for the People System in the restaurant, which includes managing recruitment, implementing people practices and training the team to assist in driving restaurant goals and success. Welcomes every customer with genuine connection and smile. Leads the department in line with McDonald's Policies and Procedures to serve delicious food. Work at the pace of the customer, be patient and adaptable, look to resolve customer enquiries and provide support to the crew so they can demonstrate the same behaviours. Set high standard and promote having a clean and safe restaurant, to ensure comfort, hygiene &convenience to customers, staff and peers.