CHERRYROS BERMUDEZ

• Supervised daily operations, ensuring efficient workflow and exceptional guest service.
• Trained and mentored staff on best practices and operational standards.
• Implemented process improvements, enhancing service delivery and customer satisfaction.
• Managed inventory control, optimizing stock levels to reduce waste and costs.
• Greeted and seated guests, provided detailed menu information, and offered recommendations.
  Ensured guest satisfaction by checking in regularly and promptly resolving issues.
  Maintained a welcoming atmosphere and adhered to health/sanitation standards.
• Take food and beverage orders, including specials and dietary requests, using POS systems.
  Served meals and drinks efficiently in a timely manner
• Processed cash/card payments, and handled transactions accurately.
  Prepared tables, reset settings, and performed pre-bussing and cleaning duties.
  Assisted with opening/closing duties, including stock replenishment and sanitizing.
  
• Matradee front of house greeting and seating people,explaining and showing the Menu and selling Special Menu.

• Trained new administrative staff on organizational procedures and best practices.
• Managed inventory levels to minimize stock discrepancies, conducting routine audits and adjusting orders accordingly.
• Take orders, Matradee front of house
• Arrange Bookings and Table sectioning
• Multitasks in a fast phase environment,including running foods and drinks
• Works on night shift only

• Greeted and seated guests, provided detailed menu information, and offered recommendations.
  Ensured guest satisfaction by checking in regularly and promptly resolving issues.
  Maintained a welcoming atmosphere and adhered to health/sanitation standards.
• Order & Service Management:

Took accurate food and beverage orders, including specials and dietary requests, using POS systems.
Served meals and drinks efficiently and correctly, ensuring presentation and temperature.

• Run food and drinks from kitchen and bar,Clear tables
• Financial & Operational Tasks:

Presented checks, processed cash/card payments,

and handled transactions accurately.
Prepared tables, reset settings, and performed pre-bussing and cleaning duties.
Assisted with opening/closing duties, including stock replenishment and sanitizing.

• Supervised daily operations to ensure compliance with company standards and regulations.
• Trained and mentored team members to enhance performance and improve restaurant service quality.
• Managed inventory control processes, optimizing stock levels and reducing waste.
• Take table Orders,manage table Sectioning and Bookings
• Meet and Greet customers, Matradee of front of house
• Manage POS and Multitask in a fast phase environment,
• Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
• Ensured store cleanliness and safety with consistent inspections and proactive maintenance tasks.
• Making cocktails and mocktails in the bar

• Works only in Morning Shift
• Handles diverse tasks from customer service (taking orders, payments, serving) and drink/food prep (coffee, sandwiches) to cleaning and restocking, ensuring smooth cafe operations with a friendly attitude, and supporting management by maintaining standards and assisting in various areas like dishwashing or opening/closing duties.
• Short employment as they close due to bankruptcy

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Assist members with memberships and debentures payments

• Greeted and assisted members and guests, ensuring positive experiences at reception.
• Managed multi-line phone system, directing calls to appropriate departments efficiently.
• Scheduled appointments and coordinated events, enhancing club utilization and member engagement.
• Processed membership registrations and renewals, maintaining accurate records in management system.
• Implemented front desk procedures, improving workflow efficiency for administrative tasks.
• Collaborated with team members to resolve member inquiries promptly, fostering satisfaction and loyalty.
• Trained new staff on reception protocols and customer service standards, promoting consistency in service delivery.
• Monitored inventory of office supplies, ensuring timely replenishment for uninterrupted operations.
• Answered incoming calls, directing clients to individuals addressing specific needs.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Handled complaints and questions, and re-directed calls to other team members.
• Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
• Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
• Managed multi-line phone system, ensuring prompt and courteous service to callers.
• Improved client satisfaction with timely and accurate information provision.
• Streamlined invoice processing, contributing to improved vendor relationships and financial management.
• Facilitated communication between departments, improving overall organizational efficiency.
• Accept membership Renewals,Membership, and Monthly dues payments