Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
BusinessAnalyst
Cheryl Bath

Cheryl Bath

Job Seeker
Sydney,NSW

Summary

Results-driven, a natural leader with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches. Articulate in public relations and accomplished in developing strategic communication strategies, coordinating media relations and supporting public-facing executives with polished speeches. Successful at spearheading ongoing efforts and handling crisis communications with a level head. Proactive in anticipating and resolving issues, communication strategies, enhance sales activities and directing branding initiatives. Talented in writing, editing, proof reading and speaking to all people. I'm a determined, tireless and enterprising person in a stressful environment with skills and I'm eager to secure an entry-level position to help the team achieve company goals.

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work History

Social Media Manager

Top Dog Lawns
Castle Hill, NSW
02.2020 - 02.2022
  • Developed marketing content such as blogs, promotional materials and advertisements for social media
  • Increased 50% customer engagement through social media
  • Analyzed and reported social media and online marketing campaign results
  • Created actionable plans to grow and maintain followers through, Facebook and Instagram
  • Communicated with followers to promptly respond to queries and monitor reviews
  • Improved page content, keyword relevancy and branding to achieve search engine optimization goals
  • Suggested and implemented 6 new features to develop brand awareness
  • Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic

Social Media Manager

Procut Lawns
Castle Hill, NSW
02.2018 - 06.2019
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Increased customer engagement through social media.
  • Created actionable plans to grow and maintain followers through Facebook and Instagram.
  • Communicated with 100 followers to promptly respond to queries and monitor reviews.
  • Improved page content, keyword relevancy and branding to achieve search engine optimization goals.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Coached employees company-wide on content creation best practices.

Franchise Sales Manager

Express Lawn Mowing & Garden Services
Sydney, NSW
02.2011 - 11.2018
  • Achieved sales goals and service targets by cultivating and securing new customer relationships
  • Built relationships with customers and community to establish long-term business growth
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base
  • Managed accounts to retain existing relationships and grow share of business
  • Maintained up-to-date knowledge of competitor products and pricing in market served
  • Implemented systems and procedures to increase sales
  • Prepared sales presentations for clients showing success and credibility of products
  • Organized promotional events and interacted with community to increase sales volume
  • Increased profits through providing excellent customer service, following established guidelines and auditing sales reports
  • Prepared and implemented strategic growth plans for territory based on company goals and expectations
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy
  • Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs
  • Identified prospects' needs and developed appropriate responses along with suitable information on products and services
  • Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues
  • Managed revenue models, process flows, operations support and customer engagement strategies
  • Investigated and integrated new strategies to expand business operations and grow customer base
  • Demonstrated 5 new products to show potential customers benefits and advantages and encourage purchases
  • Created and implemented new business opportunities by utilizing strategic networking strategies
  • Developed and executed sales presentations as well as both internal and external product training workshops

Education

Certificate: Business Administration And Management -

Administration Management Conference
Sydney, NSW
02.1992 - 07.1992

Certificate: Secretarial Studies And Office Administration -

Executive PA Secretarial
Bankstown, NSW
05.1991 - 10.1991

High School Diploma - undefined

Strathfield Girls High School
02.1988 - 11.1989

Skills

Strategic planningundefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Social Media Manager

Top Dog Lawns
02.2020 - 02.2022

Social Media Manager

Procut Lawns
02.2018 - 06.2019

Franchise Sales Manager

Express Lawn Mowing & Garden Services
02.2011 - 11.2018

Certificate: Business Administration And Management -

Administration Management Conference
02.1992 - 07.1992

Certificate: Secretarial Studies And Office Administration -

Executive PA Secretarial
05.1991 - 10.1991

High School Diploma - undefined

Strathfield Girls High School
02.1988 - 11.1989

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