Summary
Overview
Work History
Skills
References
Timeline
Generic

Cheryl Bergersen

South Morang,VIC

Summary

Experienced leader who enjoys training, motivating, and encouraging team members to perform at their best. Professional with experience in warehousing and logistics, excelled in enhancing operational efficiency and safety, evidenced by a significant reduction in workplace improving team productivity with current employment. Skilled in forklift operations and inventory control, complemented by a strong commitment to punctuality and dependability. Demonstrated leadership in training and mentoring teams, achieving a notable increase in production. A resilient problem solver who thrives in navigating challenges inspiring those around to do the same. Strong communication skills to effectively engage colleagues at all levels. Most importantly Awareness of and adhere to OH&S regulations.

Overview

25
25
years of professional experience

Work History

Warehouse Forklift Operator

Bollore Logistics
08.2022 - Current
  • Increased warehouse efficiency by implementing new forklift operating system and training staff.
  • Reduced product damage by performing routine forklift maintenance and safety checks.
  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
  • Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
  • Enhanced team productivity by providing on-the-job training to new forklift operators, ensuring proper handling techniques were followed at all times.
  • Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
  • Order accuracy by carefully picking and packing items per customer specifications Via RF.
  • Put away of stock in designated location.
  • Replenishment of stock to pick locations.
  • Knowledge of Manhattan programme and assigning of tasks for replenishments.
  • Unloading of containers and receiving of stock.
  • Working with inventory on locations for stock to be slotted for picking efficiency.

Warehouse Team Member

Toll Logistics - Linfox
01.2007 - 04.2022
  • Voice picking of orders while operating Low level order picker.
  • Consistently lifted materials weighing as much as 25kg
  • Knowledge of Despatch Clerk.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Wrapped pallets on shrink wrap prior to loading.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Operation of Pallet Rider loading orders in pans for despatch.
  • Performed general housekeeping and cleaning tasks.
  • Usage of High reach forklift for replenishment and put away of stock, consistently meeting challenging performance goals.
  • Operated RF - VMT scanners to track merchandise and verify contents.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Used forklifts and pallet jacks to relocate products.
  • Maintained excellent attendance record, consistently arriving to work on time.

Training Team Manager Mechanisation

Toll Logistics
04.2007 - 04.2009
  • Managing 60plus workers in newly built automated area.
  • Conducted orientation sessions and organized on-the-job training for new employees.
  • Trained new employees to perform cross-training exercises with experienced workers.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Trained staff during demonstrations, meetings and workshops.
  • Coordinated ongoing technical training and personal development classes for team members.
  • Implemented new learning strategies depending upon employees' skill levels.
  • Assessed skill gaps for employees in Mechanization department and developed training courses to meet identified needs.
  • Created in-depth training manual for all employees.
  • Selected and assigned instructors to conduct specific training programs.
  • Tested all training software and hardware prior to commencing training programs.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.

Team Leader

S.C.A Hygiene Of Australia
06.2005 - 08.2006
  • Mentored and guided 14 employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity and accuracy.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Stocktaking of finished goods and Damaged product.
  • Usage of R.F technology.
  • Checking of order forms for stock to be distributed to stores throughout Australia
  • Maximized efficiency by removing safety hazards and debris from work areas ensuring safe environment for my team member's.
  • Raised Afternoon shift production rate by 40-50%

Process Worker

King Island/ National Foods
04.2005 - 05.2005
  • Maintained compliance with health, safety and environment practices.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Graded and packaged finished products.
  • Working on production line.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Kept facility inspection-ready at all times through proactive housekeeping and close monitoring of daily operations.

Stocktake

Qenos Olefins
04.2005 - 04.2005
  • Stocktaking of stock.
  • Ensured compliance with industry regulations concerning proper handling/storage of products during all stages of stock-taking process.

Team Member

Howe Leather
01.2005 - 03.2005
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours.
  • Maintained energy and enthusiasm in fast-paced environment.

PICKPACKER

UNIBIC
01.2005 - 03.2005
  • Working in fast pace environment re solving challenges that may arise.
  • Checked food goods for quality to remove unwanted items and pack fresh goods.
  • Wrapped and packed perishable food in boxes based on quality and quantity.
  • Prepared food packaging boxes by folding and taping.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; Day shift.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Manager of Operations

Kickstart Coffee
03.1999 - 12.2002
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Supervised employees, overseeing efficiency of Catering for events.
  • Management of daily takings
  • Management of Werribee Mansion Kiosk
  • Assisted in recruiting, hiring and training of team members.
  • Delegated daily tasks to employees, streamlining daily progress and efficiency.
  • Trained new employees on proper protocols and customer service standards.

Skills

  • Forklift Licence
  • Certificate IV in Warehousing Operations
  • First Aid & CPR
  • Knowledge of WMS
  • Operational Processes
  • Inventory and Supply Control
  • Despatch Loading and Unloading
  • Overseeing Daily Activities
  • Punctual and Dependable
  • Heavy Lifting
  • Voice Picking
  • Replenishment
  • Attention to Detail
  • RF Picking
  • Despatch Clerk
  • Health and Safety
  • Customer Experience
  • Workplace Safety
  • Product Packaging
  • Problem-Solving

References

REFEREES NUMBERS SUPPLIED ON REQUEST.

HASSARN SHEMAH

EDEN MARAMA 




Timeline

Warehouse Forklift Operator

Bollore Logistics
08.2022 - Current

Training Team Manager Mechanisation

Toll Logistics
04.2007 - 04.2009

Warehouse Team Member

Toll Logistics - Linfox
01.2007 - 04.2022

Team Leader

S.C.A Hygiene Of Australia
06.2005 - 08.2006

Process Worker

King Island/ National Foods
04.2005 - 05.2005

Stocktake

Qenos Olefins
04.2005 - 04.2005

Team Member

Howe Leather
01.2005 - 03.2005

PICKPACKER

UNIBIC
01.2005 - 03.2005

Manager of Operations

Kickstart Coffee
03.1999 - 12.2002

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Cheryl Bergersen