Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

CHERYL BURGAR

Traralgon,Vic

Summary

To be employed in an organization where I can use my skills and abilities effectively and increase those skills and learn new ones where possible. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

Parts Interpreter

Ian Grants Caravans
TRARALGON, Vic
08.2023 - Current
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated with others to discuss new opportunities.
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Caravan Detailer

Ian Grants Caravans
TRARALGON, Vic
01.2012 - Current
  • Assisted other staff members during busy times by providing additional detail services.
  • Ordered and restocked supplies to keep workplace operating smoothly.
  • Cleaned and detailed vehicle interiors, cleaning upholstery, and wiping down all surfaces.
  • Maintained inventories of cleaning supplies.
  • Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
  • Boosted team efficiency by effectively coordinating tasks and streamlining workflows in the detailing process.
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Increased productivity by implementing time-saving techniques and utilizing appropriate tools for each task.
  • Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
  • Streamlined processes by creating checklists for routine tasks, increasing accuracy and consistency across all projects.
  • Optimized scheduling processes to accommodate fluctuating workloads, ensuring maximum efficiency and timeliness in service delivery.

Cleaning

cmc Property services
09.2010 - 01.2012
  • Maintaining cleanliness of the school

Customer Service / Food preparation

McDonald’s Family Restaurant
10.1998 - 11.2003
  • Customer service, Food preparation and handling, Cash handling, Maintaining cleanliness of restaurant, Stock take

Education

Skills

  • Excellent Customer Service
  • Great team member, persistent & eager to learn
  • Cash handling
  • General cleaning skills
  • Honest and reliable and a hard worker
  • Adaptable, quick learner and a sense of humour
  • Computer Skills
  • Maintenance & Repair
  • Task Prioritization
  • Teamwork and Collaboration
  • Time Management
  • Attention to Detail
  • Customer Service
  • Problem-Solving
  • Data Entry

References

  • Kylie Lester, Store Manager – McDonald’s, 03 5174 9388
  • Nick, Site manager- CMC Property Services, 0425 795 037

Hobbies and Interests

  • Camping/Outdoors
  • Socializing
  • Children

Timeline

Parts Interpreter

Ian Grants Caravans
08.2023 - Current

Caravan Detailer

Ian Grants Caravans
01.2012 - Current

Cleaning

cmc Property services
09.2010 - 01.2012

Customer Service / Food preparation

McDonald’s Family Restaurant
10.1998 - 11.2003

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CHERYL BURGAR