Cheryl Cameron
Port Kennedy ,WA
Summary
Dynamic Property Manager with expertise in tenant relations and compliance monitoring at Real Estate Central. Proven track record in enhancing tenant satisfaction and managing lease agreements effectively. Skilled in property inspections and maintenance coordination, coupled with exceptional communication. Skills, with tenants and clients, alike.
I have been 13 years in Real Estate and have just left the position I love, to return to WA to be with family.
I have previously been in retail and administration jobs, also managing my own Aroma Therapy Massage business, taxi driver and running the books for my ex husbands carpet laying business. Amongst many of my other community involvements and travelling over the years. So I have plenty of experience, whether it be life experiences to bring to this position.
Overview
23
23
years of professional experience
Work History
Property Manager
Real Estate Central Darwin NT
Darwin, NT
05.2013 - 05.2025
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
Sales Assistant
Radio Rentals Bunbury WA
Bunbury, WA
02.2002 - 04.2005
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Established rapport with customers using active listening and interpersonal skills.
- Executed visual merchandising strategies to attract customers and drive sales.
- Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
- Developed loyal customer base by providing consistent, high-quality service.
- Collaborated with team members to achieve sales targets and improve store performance.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Conducted weekly inventory audits to ensure accuracy in stock levels.
- Established effective communication channels between sales and warehouse teams, streamlining order fulfillment.
- Increased store foot traffic with innovative window display designs.
- Organized in-store promotions to increase awareness of new product lines.
- Provided exceptional customer service, ensuring repeat business through personalized shopping experiences.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Clerical - Business Administration
Bunbury TAFE
Bunbury, WASkills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Lease renewals
- Exceptional oral and written communication skills
- Tenant relations
- Property tours and inspections
- Eviction procedures
- Maintenance scheduling
- Occupancy management
- Tenant and eviction laws
- Vendor management
- Property management expertise
- Marketing and advertising
- Maintenance coordination
- Contract negotiation
- Preparing property agreements
- Adaptable
- Grounds maintenance
- Compliance monitoring
- Property accountability
- Valid state name driver's license
- Preventive Maintenance
- Entrepreneurial
- Real estate license
- Unit vacancies
- Work order monitoring
- Eviction notices
- Accounting operations
- Landscaping and grounds maintenance
- Lease administration
- Leasing operations
- Property marketing and promotion
- Skilled multi-tasker
- Customer relations
- Clear communication
- Data entry
- Critical thinking
- Client relations
- Relationship building
- Decision-making
- Microsoft office
- Property showing
- Creative and adaptable
- Dispute handling
- Repair planning
- Grounds and facility inspection
- Maintenance management
- Disturbance handling
- Tenant eligibility determination
- Schedule coordination
- Property marketing
- Rent pricing optimization
- Codes compliance
- Vacancy marketing
- Mobile device operation
Timeline
Property Manager
Real Estate Central Darwin NT
05.2013 - 05.2025
Sales Assistant
Radio Rentals Bunbury WA
02.2002 - 04.2005
Clerical - Business Administration
Bunbury TAFE