Current University of Western Australia student enrolled in Master of Public Health. Compassionate Registered Nurse (RN) with progressive career history in direct patient care. Dedicated to contributing to evidence-based medicine and innovative policy development within the healthcare sector. Enthusiastic to play a pivotal role in shaping policies and programmes that positively impact the health and well-being of communities on a local, national, and global scale.
Overview
5
5
years of professional experience
Work History
Policies and Procedures Intern, Volunteer Coordinate
Ronald McDonald House Charities WA
11.2023 - 12.2023
Devised art and play activities with limited resources, implemented and evaluated outcome of proposed activities;
Improved customer services by constructing worthwhile recommendations;
Prepared daily materials to ensure smooth operation of organisation;
Provided conducive relaxed environment for parents and guardians by ensuring safety of children;
Support families by answering queries, promote hospital services, and engage in activities with children;
Assisted in induction of new volunteers into space;
Fostered positive relationships with team members, facilitating productive communication and collaboration;
Assisted in assessing patient needs, administering medications, and implementing care plans under guidance of nursing preceptors;
Assisted with activities of daily living;
Provided specialised care for patients, including, post-operative, spinal precautions, and prisoners;
Recognised deteriorating patients and assisted in response to MET calls;
Collaborated effectively with interdisciplinary teams, including physicians, nurses, and allied healthcare professionals to ensure comprehensive patient care and contributed to care plans to enhance patient outcomes;
Utilised critical thinking skills to assess situations, identify patient needs, and implement timely interventions;
Assisted with various nursing procedures, including removal of various types of drains, removal of in-dwelling catheter, perform wound care using ANTT techniques, and performing electrocardiogram;
Educated patients and their families on health conditions, treatment plans, and self-care practices;
Provided emotional support to patients and their families;
Maintained accurate patient records, ensuring adherence to healthcare protocols and standards;
Maintained confidentiality, upheld patient rights, and followed infection control procedures to ensure safety and well-being of patients and staff;
Demonstrated competency in seven standards of Registered Nurse Standards for Practice;
Exhibited competencies of practice by achieving proficiencies in all areas.
Pharmacy Assistant
Chemist Warehouse
01.2023 - 04.2023
Assisted customers in friendly and professional manner;
Maintained clean and organised store environment, ensuring products are appropriately stocked and displayed;
Operated cash registers and processed transactions accurately;
Answered telephones and provided information about order status, store hours and pharmacy procedures;
Provided information and advice to customers on over-the-counter medications and health-related products;
Collaborated with pharmacists to ensure timely prescription filling and customer satisfaction;
Handled customer inquiries, concerns, and complaints, resolved issues promptly;
Communicated and collaborated with team member to provide effective customer service;
Participated in staff training programs to stay updated on product knowledge and store policies;
Identified and maintained working environment of lowest hazard possible.
Student Nurse
Joondalup Health Campus
10.2022 - 11.2022
Assessed and monitored patient's vital signs, symptoms, and medical history;
Administered medications and treatments under supervision of a registered nurse;
Assisted with activities of daily living;
Performed pain, skin, cardiovascular, respiratory, and neurovascular assessment;
Maintained accurate and detailed patient records, ensuring adherence to healthcare protocols and standards;
Recognised deteriorating patients and informed supervised nurse timely;
Collaborated with the healthcare team to develop and implement patient care plans;
Provided emotional support to patients and their families;
Assisted with various nursing procedures, including collection of specimen, performing wound care and simple dressing, nasogastric tube feeding and bladder scanning;
Maintained confidentiality, upheld patient rights, and followed infection control procedures to ensure the safety and well-being of patients and staff.
Registered Nurse
Fullerton Health Group
09.2021 - 03.2022
Performed regular check of vital signs and overall health status of individuals;
Performed close monitoring via Massimo for identified patients;
Performed triage and admission to quarantine area;
Performed polymerase chain reaction and rapid antigen tests;
Maintained infection control protocols, including wearing appropriate personal protective equipment, practising hand hygiene, and ensuring proper sanitation and disinfection procedures;
Administered medications as prescribed by healthcare providers;
Performed electrocardiogram;
Provided health education and guidance to individuals on when to seek medical attention and discharge care;
Collaborated with other professionals, including physicians, security and operation team to coordinate care and ensure effective management of quarantine area;
Maintained accurate and up-to-date medical records and documentation of all interactions, assessments, and interventions performed;
Provided emotional support and comfort to individuals.
Registered Nurse, PACU
Tan Tock Seng Hospital
10.2018 - 02.2022
Provided timely interventions to address airway management complications such as respiratory depression or obstruction in post-operative patients;
Reduced complications by promptly identifying and addressing post-operative issues in PACU patients;
Enhanced patient recovery by providing comprehensive post-anaesthesia care and monitoring vital signs;
Provided specialised care for various invasive lines, including arterial line, central venous pressure;
Provided emotional support to patients and their families during recovery process, easing anxiety related to surgery outcomes;
Administered post-operative medications and interventions as prescribed;
Prepared and administered of patient-controlled analgesia;
Removed oral laryngeal mask based on assessed sedation level;
Administered oxygen therapy and assisted with mechanical ventilation;
Assisted physicians with bedside procedures in PACU setting, such as wound care, dressing changes, and insertion of invasive monitoring devices;
Monitored, maintained pressure, and provided care for various drains, including redivac drain, lantern drain, blake drain, external ventricular drain, vacuum-assisted closure drain, and thopaz drain;
Assisted in electroconvulsive therapy procedure;
Performed arterial blood gas and thromboelastographic test;
Enhanced patient safety during transfers to other units by providing handoff communication that accurately conveyed critical information about the patient's condition, potential risks, and ongoing treatment plans;
Contributed to efficient unit operations by assisting in the orientation of new staff members to PACU procedures and best practices;
Ensured continuity of care by effectively documenting patient assessments, interventions, responses, and progress;
Collaborated with interdisciplinary team members to develop individualized care plans for optimal patient outcomes;
Improved patient satisfaction through compassionate nursing care and effective communication with patients, families, and healthcare teams;
Streamlined the discharge process for PACU patients, ensuring thorough education on home care instructions and follow-up appointments;
Promoted teamwork among colleagues through active participation in huddles, meetings, initiatives, and collaborative projects within the department;
Lead and performed regular audits to ensure co-colleagues documentation are of adherence to hospital protocol;
Performed regular check on the emergency equipment to ensure in working condition;
Adhered to infection control practices and ensure a clean and safe environment for patients.
Registered Nurse, Emergency Department
National Centre For Infectious Disease
03.2021 - 08.2021
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions;
Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed;
Provided immediate care and interventions to stabilise patients' condition;
Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases;
Continuously monitored patients' vital signs, symptoms, and response to treatment, and reporting any changes or concerns to medical team;
Administered medications via oral, IV, and intramuscular injections and monitored responses;
Provided patients and their families with education about their condition, treatment plan, and self-care instructions upon discharge;
Accurately documented all patient assessments, interventions, and communications in timely manner;
Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in Emergency Department;
Advocated for patients' needs and ensured they receive timely and appropriate care, including coordinating referrals to specialty services or arranging for hospital admission when necessary;
Answered codes quickly and orchestrated efficient, skilled medical care;
Optimised patient flow within Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints;
Maintained enforced infection control protocols, including wearing appropriate personal protective equipment, practising hand hygiene, and ensuring proper sanitation and disinfection procedures;
Performed polymerase chain reaction test;
Performed electrocardiogram;
Maintained confidentiality and upheld patient rights.
Education
Master of Public Health -
The University of Western Australia
Perth, WA
12.2024
Bachelor of Science (Nursing) -
Curtin University
Perth, WA
07.2023
Diploma in Health Sciences (Nursing) -
Ngee Ann Polytechnic
Singapore
04.2018
Skills
Cross-cultural understanding
Teamwork and Collaboration
Problem-Solving
Interpersonal Skills
Patient Care and Customer Service
Transferrable Skills
Languages
English
Native or Bilingual
Mandarin
Native or Bilingual
Hokkien
Professional Working
Residency
Australia Permanent Resident
Personal Information
Citizenship: Singapore Citizen
Timeline
Policies and Procedures Intern, Volunteer Coordinate
Ronald McDonald House Charities WA
11.2023 - 12.2023
Student Nurse
Fiona Stanley Hospital
05.2023 - 06.2023
Pharmacy Assistant
Chemist Warehouse
01.2023 - 04.2023
Student Nurse
Joondalup Health Campus
10.2022 - 11.2022
Registered Nurse
Fullerton Health Group
09.2021 - 03.2022
Registered Nurse, Emergency Department
National Centre For Infectious Disease
03.2021 - 08.2021
Registered Nurse, PACU
Tan Tock Seng Hospital
10.2018 - 02.2022
Master of Public Health -
The University of Western Australia
Bachelor of Science (Nursing) -
Curtin University
Diploma in Health Sciences (Nursing) -
Ngee Ann Polytechnic
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