Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Cheryl Ferrier

Moe,VIC

Summary

Dynamic leader with a proven track record at The Salvation Army, demonstrating excellence in team leadership and staff development. Achieved significant enhancements in operational efficiency through effective decision-making and task coordination. Proficient in MYOB and customer service, combining technical skills with exceptional interpersonal abilities. Committed to optimizing procedures and maximizing productivity while balancing team performance with business objectives.

Overview

1
1
Certification

Work History

Manager

The Salvation Army Thrift Store Moe
Moe
  • Canvassing for and the employing of new volunteers
  • Training, development and improvement of new staff
  • Weekly cashflow statement preparation
  • Pricing and sorting of stock and catalogue items
  • Replenishing and shelf presentation of goods
  • Cash handling and register operation
  • Customer service, front of house, workshop and shop floor
  • Telephone inbound enquiries
  • Managing staff rosters and absences
  • Making sure staff comply with OH&S and state regulations

Volunteer

The Salvation Army
Moe
  • Replenishing/Presentation of goods
  • Cash handling
  • Customer service
  • Telephone inquiries
  • Sorting of donations

Landmark Consultant

The Salvation Army Territorial Headquarters
  • Preparing in house manuals
  • General office/admin duties
  • Distribution of computers
  • Help desk for the Landmark Accounting package
  • Implementation of Central Accounts Processing Department

General Fund Administrative Assistant

The Salvation Army Territorial Headquarters
  • Preparation of bank reconciliation
  • Preparation and reconciliation of accounts payable
  • Preparation and reconciliation of accounts receivable
  • Training and induction of new employees
  • Switchboard relief
  • Fleet management
  • Preparation of an internal training manual for payroll function
  • Training of departmental employees in payroll
  • Development and training employees in OH&S
  • Payroll Data Entry

Skills

  • Work well with others
  • Implements decisions
  • Coordinates tasks
  • Meets deadlines
  • Communicates effectively
  • MYOB
  • Great Plains
  • Quickbooks
  • Xero
  • Microsoft office suite
  • WordPerfect
  • Lotus 123
  • Customer service
  • Decision-making
  • Team leadership
  • Staff development

Certification

  • Current Working with Children check for Volunteer Work
  • Full Drivers licence, Automatic only
  • First Aid Certificate
  • RSA
  • Food Handling
  • Some Barista Training

Timeline

Manager

The Salvation Army Thrift Store Moe

Volunteer

The Salvation Army

Landmark Consultant

The Salvation Army Territorial Headquarters

General Fund Administrative Assistant

The Salvation Army Territorial Headquarters
  • Current Working with Children check for Volunteer Work
  • Full Drivers licence, Automatic only
  • First Aid Certificate
  • RSA
  • Food Handling
  • Some Barista Training
Cheryl Ferrier