Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Cheryl Glover

Kununurra,WA

Summary

Managed hospitality operations for 17 years, progressing from kitchen work through role advancement while developing strong customer service skills.

Overview

1
1
Certification
47
47
years of professional experience

Work History

Food and Beverage Supervisor L5

Hotel Kununurra
Kununurra, WA
07.2026 - 10.2026

Full-time duty management delivers smooth bar, restaurant, and reception operations, with consistent opening and closing control, accurate banking, till counting, roster coordination, and meal display setup.

Venue Manager

Icon Group-Karratha WA
Karratha, WA
03.2019 - 06.2024
  • Supervise licensed restaurant training staff during daily shifts, manage inventory stock ordering, and support consistent customer service.

Manager - Full Time

Bar 68-Newman WA
Newman, WA
10.2018 - 03.2019
  • Opening, closing cafe, cash handling, RSA, RFH, Approved Manager licence, staff roster, invoice, ordering stock, cleaner.Cooking.All aspect of Admin work, unloading trucks, use fork lift

Housekeeping & food and beverage, Customer service

Kings Canyon Resort-North
North
10.2017 - 03.2019
  • All aspects housekeeping, clean rooms, bed making, making sure rooms are spotless, I also work carmichael restaurant serving patrons, working behind the bar, opening and closing venue, also greeting customers, dealing with complaints or enquires

Food and Beverage Supervisor

Voyages Ayers Rock-Palmerston NT
Palmerston, NT
09.2012 - 05.2017
  • Bar work ,team work , opening closing restaurant,staff training ,day to day running of restaurants. Team building , bar work

Food and beverage supervisor

Accs security-Frankston
Frankston
09.2012 - 02.2013
  • Setting up restaurant for breakfast and closing down restaurant, ordering, team player, customer service, dealing with enquires and complaints, cash handling .bar work, cocktails, waitressing

Owner/ Operator

Oscar wine bar-Frankston, VIC, AU
Frankston, VIC, AU
04.2003 - 10.2005
  • Customer service, opening and closure of venue, stock ordering, staff rosters, running day to day duties of a bar. Arranging live music, security.

Data Entry supervisor

Melbourne City Council
Melbourne
01.1980 - 06.1990
  • Data entry ..Payroll, invoice, rosters, mail, running a office of 10 people, inputting rates notice

Education

RSA, RSG

Galaxy Training
Melbourne, VIC
04.2026

Skills

Managed daily retail sales activities to support store operations

Managed accurate data entry, including validation and record updates

Managed inventory control processes to maintain accurate stock records

Managed MICROS POS system operations to support daily processing workflows

Managed food service operations from preparation through delivery

Managed kitchen operations through hands-on food preparation and station support

Conducted sales assessments with a strong customer focus and orientation, demonstrating highly proficient performance in July 2020

Managed merchandising activities across assigned retail areas to support consistent store presentation

Managed bar service, including drink preparation and guest order fulfillment

Managed Microsoft Word document creation and formatting for professional use

Managed upselling activities to drive higher-value customer selections

Managed store operations, ensuring day-to-day performance and compliance with policies

Supervised daily team operations to ensure workflow continuity and accountability

Managed kitchen operations and day-to-day workflow

Managed cleaning activities for assigned areas to maintain safe, presentable conditions

Led team operations through clear direction and accountability

Served assigned duties to support ongoing operations

Managed staff training programs and onboarding to ensure consistent execution of job responsibilities

Provided POS support for day-to-day operations

Managed security responsibilities to protect systems, data, and access points

Managed daily restaurant operations, overseeing service execution and workflow efficiency

Owned pricing responsibilities across product or service offerings, ensuring accurate and consistent pricing

Managed guest services operations to support daily service delivery

Managed cash handling processes with accuracy and secure handling practices

Managed customer service interactions to resolve inquiries and support customer needs

Managed cooking tasks to support daily kitchen operations

Operated forklift to move and handle materials safely and efficiently

Managed aloha pos operations

Managed training and development programs to support workforce capability

Managed organizational operations and resources

Managed restaurant operations through consistent, customer-focused service delivery

Managed payroll processing workflows to support accurate employee compensation

Managed day-to-day operations as Assistant Manager

Managed OpenTable account activity and operational support workflows

POS

Management

Certification

  • I have my RSA, TAB.
  • I have my RSG certificate.

Additional Information

Willing to relocate: Anywhere

Timeline

Food and Beverage Supervisor L5

Hotel Kununurra
07.2026 - 10.2026

Venue Manager

Icon Group-Karratha WA
03.2019 - 06.2024

Manager - Full Time

Bar 68-Newman WA
10.2018 - 03.2019

Housekeeping & food and beverage, Customer service

Kings Canyon Resort-North
10.2017 - 03.2019

Food and Beverage Supervisor

Voyages Ayers Rock-Palmerston NT
09.2012 - 05.2017

Food and beverage supervisor

Accs security-Frankston
09.2012 - 02.2013

Owner/ Operator

Oscar wine bar-Frankston, VIC, AU
04.2003 - 10.2005

Data Entry supervisor

Melbourne City Council
01.1980 - 06.1990

RSA, RSG

Galaxy Training
Cheryl Glover