Cheryl Jones
Brisbane,QLD
Summary
Highly-motivated experienced Practice Manager with a strong background in managing allied health clinics. Proven ability to streamline workflows, enhance team collaboration, and implement innovative solutions to improve clinic efficiency. Adept at financial management, staff training, communication and self growth. Committed to maintaining high standards of service excellence and driving continuous improvement with a wonderful team.
Overview
22
22
years of professional experience
Work History
Movement Improvement
Brisbane
02.2019 - Current
- Successfully led the growth and development of a new business, leveraging strategic planning and effective management practices
- Developed and implemented business strategies that increased client engagement and satisfaction
- Fostered a positive company culture and trained a diverse team of professionals, enhancing productivity and collaboration
- Established strong community partnerships and relationships, ensuring a robust client base through outreach and effective networking
- Enhanced digital presence through effective marketing strategies, including social media campaigns and website optimisation
Practice Manager
Groove Health
Camp Hill, QLD
02.2006 - 09.2018
- Dedicated and focused Practice Manager for a multidisciplinary allied health clinic with over 10 years of experience.
- Oversee reception area, including greeting patients. Support to all staff, including director. High customer service, rosters, wages, stock control, diary management, staff management, and development. Xero, including accounts, invoicing, and reconciling bank account. Implementing business strategies, problem solving with a positive outlook.
Customer Service
Westfield Carindale Shopping Centre
Carindale, QLD
06.2002 - 01.2006
- Customer service.
- answering phones and directing customers through the centre
- Hiring equipment
- Gift cards
- multitask with ease
Skills
- Positive outlook/persona
- Work autonomously
- Problem-Solving
- Continued personal development
- Work under pressure
- Thrive in a team environment
- Communication skills
- Xero, Payroll, Diary knowledge
References
References available upon request.
Timeline
Movement Improvement
02.2019 - Current
Practice Manager
Groove Health
02.2006 - 09.2018
Customer Service
Westfield Carindale Shopping Centre
06.2002 - 01.2006
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