CHERYL JOSEPH
Barham
Summary
I am a confident, articulate and reliable person who is committed to hard work. I have prior knowledge of the retail industry and have excellent customer service skills. My key strengths include strong attention to detail and a willingness to learn and develop professionally. I am currently seeking to secure a position of Administration within your company, with a dedication to all tasks and pride in any work undertaken.
Overview
8
8
years of professional experience
Work History
Office Team Member
Amart Furniture
05.2021 - 06.2022
- Handled confidential documents with discretion while maintaining an organized filing system for easy access and retrieval.
- Contributed to the development of office policies and procedures, helping to create a more efficient workplace for all team members.
- Saved time for colleagues by handling routine correspondence such as emails or phone calls on their behalf when necessary.
- Fostered positive relationships among team members through clear communication, active listening, and collaboration skills.
Team Member
Woolworths
11.2018 - 12.2019
- Working at Checkout
- Customer Service
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Volunteer
Vinnie’s Midland
10.2017 - 07.2018
- Working at Cash register
- Responsible for customer service in selling, problem solving and providing detailed information on new products
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Used strong interpersonal communication skills to convey information to others.
Customer Service/Cash Register
Vicky Curry House (Karratha)
01.2014 - 05.2015
- I have served customers face to face, on the telephone and resolved customer complaints
- Maintain a high standard of compliance in accordance with standards required in the handling and delivery of food items
- I have worked on the cash register while serving customers and always maintaining an accurate cash reconciliation of the cash register
- I have maintained a high level of housekeeping standards within my work area
- I have always promoted a safe work environment for myself, internal and other external stakeholders of our restaurant
Education
Certificate III - Medical Administration
North Metropolitan TAFE
12.2017
Certificate III - Business
North Metropolitan
07.2015
Certificate of Year 12 -
D’A Degree Collage
04.2011
Skills
- High level Computer skills
- Office application
- Excellent Written Communication
- Excellent Verbal Communication
- Strong communication skills
- Organizational skills
- Prioritization skills
- Establishing safety procedures
- Customer relations
- Initiative
- 'Can do' attitude
- MS Suite
- Excel
- Word
- PowerPoint (Intermediate)
Timeline
Office Team Member
Amart Furniture
05.2021 - 06.2022
Team Member
Woolworths
11.2018 - 12.2019
Volunteer
Vinnie’s Midland
10.2017 - 07.2018
Customer Service/Cash Register
Vicky Curry House (Karratha)
01.2014 - 05.2015
Certificate III - Business
North Metropolitan
Certificate of Year 12 -
D’A Degree Collage
Certificate III - Medical Administration
North Metropolitan TAFE
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