Summary
Work History
Education
Skills
Timeline
Generic

Cheryl Mortensen

Cairns ,QLD

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Work History

Retail Sales Manager

Woolworths Group
08 2020 - Current
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Managed day-to-day staffing and handled scheduling for all store employees.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Evaluated employee performance regularly, conducting annual reviews and providing constructive feedback to encourage growth and improvement.

Education

Grade 11 -

Charters Towers State High
03.2003

Skills

  • Training and mentoring
  • Stock audits
  • Team Building
  • Promotions and specials
  • Analytical problem solver
  • Direct sales
  • Review of contracts

Timeline

Retail Sales Manager

Woolworths Group
08 2020 - Current

Grade 11 -

Charters Towers State High
Cheryl Mortensen