Cheryl Naven

David Jones

11.2013 - 06.2023

Controlled store inventory and reviewed cash handling and operations reports.
Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
Handled customer service by dealing with complaints, organizing stock and answering customer questions.
Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
Boosted sales performance with strategic merchandising plans and promotional displays.
Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
Exhibited excellent people skills during interaction with employees and customers.
Upheld company customer service standards to provide customers with outstanding service and friendly environment.
Fostered a positive work environment, promoting teamwork and open communication among staff members.

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