Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cheryl Pottle

Redcliffe

Summary

Dynamic resort management professional with a proven track record in budget oversight and cost control at a self-employed capacity. Expert in enhancing guest experiences through effective interpersonal relationship management and project coordination. Skilled in managing multiple locations and ensuring seamless transitions for new owners, driving operational excellence and guest satisfaction.

Professional with high standards and focus on achieving results in resort management. Known for strong team collaboration, adaptability, and reliability. Skilled in guest relations, operations management, and staff training. Proven ability to enhance guest experiences and drive operational efficiency.

Offering strong interpersonal skills and passion for hospitality, eager to learn and grow in resort management environment. Brings ability to quickly grasp industry knowledge and applies organizational and multitasking skills effectively. Ready to use and develop customer service and team coordination skills in [Desired Position] role.

Offering solid foundation in customer service and hospitality, eager to learn and develop in resort management environment. Contributes strong understanding of guest relations and staff coordination, demonstrating ability to adapt and grow. Ready to use and develop organizational and interpersonal skills in [Desired Position] role.

Hospitality professional with strong background in resort management and passion for delivering exceptional guest experiences. Known for effective team collaboration and achieving operational goals. Highly adaptable and reliable, with expertise in staff training and customer service.

Experienced with overseeing all aspects of resort management, including operations, staff, and guest relations. Utilizes effective communication and leadership skills to ensure seamless service delivery. Track record of implementing successful strategies to enhance guest satisfaction and operational efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Resort Management

Self Employed
04.2015 - 08.2024
  • Monitored budgetary expenses closely, implementing cost control measures where necessary to support financial goals of the resort management team.
  • Worked closely with resort management teams to ensure seamless transitions for new owners upon completion of purchase transactions.
  • Communicated effectively with resort management regarding any necessary closures or delays due to lift maintenance or repairs.
  • Coordinated with resort management teams to provide exceptional guest experiences during timeshare stays.

Education

High School

Chelmer Stae High
Brisbane, QLD
12-1982

Skills

  • Resort management
  • Interpersonal relationship management
  • Pipeline management
  • Multiple locations management
  • Location management
  • Administrative management
  • Equipment maintenance management
  • Project and time management

Certification

  • Residential tenancy License - 2015 - current

Timeline

Resort Management

Self Employed
04.2015 - 08.2024

High School

Chelmer Stae High
Cheryl Pottle