True Crime Stories
Cheryl (Bella) Bath
Sydney,NSW
Summary
Proven Personal Support Worker and Social Media Manager with a track record of enhancing client well-being and boosting brand engagement by over 30% at Top Dog Lawns. At Hireup, excelled in providing emotional support and maintaining privacy, showcasing strong ethics and compassionate communication. Skilled in multitasking and critical thinking, thriving in dynamic environments, consistently achieving results through effective decision-making and client relationship management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Personal-support-worker
Hireup
03.2023 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted two clients with daily living activities, running errands, and household chores, managed laundry, and completed weekly grocery shopping promoting independence and wellbeing.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices in personal support work.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Developed trust-based relationships with 2 clients through active listening and empathetic communication skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Transported clients to and from medical appointments with safety and efficiency.
Social Media Manager
Top Dog Lawns
02.2020 - 02.2022
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Increased brand awareness by developing and implementing effective social media strategies.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Coordinated influencer partnerships, leveraging their reach to expand brand visibility.
- Increased follower engagement by 30% with interactive content and timely responses to comments.
- Monitored social media trends to keep brand's content relevant and engaging.
Social Media Manager
Procut Lawn Service
02.2018 - 06.2019
- Managed 4 social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Increased brand awareness by developing and implementing effective social media strategies.
- Collaborated with other departments to develop integrated branding and public relations strategies.
- Researched latest market trends and analyzed data to develop public relations strategies and tactics.
- Increased brand awareness through development and implementation of successful public relations campaigns.
- Reviewed marketing materials and documents for brand accuracy and trending design.
- Cultivated strong corporate image and identity with clear branding.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
Franchise Owner
Express Lawn Service
02.2011 - 11.2018
- Established strong relationships with 10 local businesses to foster community support and drive foot traffic to the franchise location.
- Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
- Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
- Evaluated competitor strategies regularly to stay ahead of industry developments and maintain a competitive edge in the marketplace.
- Adapted to rapidly changing industry trends by remaining knowledgeable about new products, technologies, and competitor offerings.
- Maintained a clean, safe environment for both customers and employees through regular inspections and adherence to health code regulations.
- Cultivated strong relationships with customers via strong social media presence.
- Consulted with customers to assess needs and propose optimal solutions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Organized successful community events promoting the franchise's brand to drive increased awareness and customer engagement.
Education
Graduate Certificate - Secretarial Studies And Office Administration
Executive PA Secretarial
Bankstown, NSW02.1992
Graduate Certificate - Business Administration And Management
Administration Management Conference
Sydney, NSW05.1991
High School Diploma -
Strathfield Girls High School
Strathfield, NSW11.1988
Skills
- Emotional and Social Support
- Multitasking and Time Management
- Verbal and written communication skills
- Strong Ethics
- Problem-Solving and Fast Learner
- Flexible schedule and availability
- Dependable and Responsible
- Relationship Building
- Decision-Making
- Attentive to People
- Team Collaboration
- Critical Thinking
- First aid and safety
Certification
First Aid Certificate with St John's Ambulance
Bible Studies, Family, Fur Babies, Jigsaw Puzzles,
All Scripture is God-breathed and is useful for teaching. rebuking, correcting and training in righteousness 2 Timothy 3:16
Family- my three sons open my eyes to the world. They broaden my knowledge of technology, cars, sports, and help me have a better sense of humour.
Love my dogs Chewbacca and Storm-Trooper, they show me unconditional love and loyalty.
Jigsaw Puzzles, I gained the skill of having an eye for detail from completing jigsaw puzzles. They relax me.
Timeline
Personal-support-worker
Hireup
03.2023 - Current
Social Media Manager
Top Dog Lawns
02.2020 - 02.2022
Social Media Manager
Procut Lawn Service
02.2018 - 06.2019
Franchise Owner
Express Lawn Service
02.2011 - 11.2018
Graduate Certificate - Secretarial Studies And Office Administration
Executive PA Secretarial
Graduate Certificate - Business Administration And Management
Administration Management Conference
High School Diploma -
Strathfield Girls High School
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Do not be anxious about tomorrow, for tomorrow will be anxious for itself. Let the day's own trouble be sufficient
Jesus Christ (Matthew 6:25)
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureFlexible work hoursWork from home optionPaid time offPaid sick leaveTeam Building / Company RetreatsPersonal development programs4-day work weekCareer advancementHealthcare benefitsInterests
AFL Sydney Swans
Affiliations
- Top Dog Lawns
Languages
English
Software
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