Cherylee Basilio
Piara Waters,WA
Summary
Results-driven café professional known for strong beverage preparation and team management skills. Over 15 years of experience in café operations, focused on enhancing customer service and ensuring efficient workflow.
Overview
26
26
years of professional experience
Work History
Cafe Team Member
Bunnings
Rivervale, WA
02.2014 - Current
- Delivered exceptional customer service, enhancing customer satisfaction in fast-paced cafe environment.
- Prepared and served a variety of beverages and food items efficiently.
- Maintained cleanliness and organization of the cafe workspace daily.
- Prepare spreadsheet and payment requisitions
- Give training to new cafe team member
- Executed banking tasks, managed supply orders, and coordinated catering services to ensure seamless cafe operations.
Shift Supervisor
Starbucks
Philippines
03.2000 - 12.2005
- Supervised daily operations and ensured smooth workflow during peak hours.
- Trained and mentored new baristas on customer service and beverage preparation.
- Managed inventory levels and ordered supplies for store operations.
Education
Bachelor of Science - Hotel & Restaurant Management
University of Santo Tomas
Philippines, N/ASkills
- Beverage preparation
- Barista training
- Food safety
- Cash handling
- Banking
- Cafe and team management
References
References available upon request.
Timeline
Cafe Team Member
Bunnings
02.2014 - Current
Shift Supervisor
Starbucks
03.2000 - 12.2005
Bachelor of Science - Hotel & Restaurant Management
University of Santo Tomas