Cheshta Cheshta
BLACKTOWN, NSW 2148
Summary
Detail-oriented administrative assistant with a strong background in coordinating events and managing correspondence. Expertise in streamlining processes and maintaining efficient documentation, ensuring smooth operations and effective communication within teams.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Academic Excellence
Auburn, NSW
09.2025 - 01.2026
- Coordinated scheduling and logistics for academic events, ensuring seamless execution.
- Managed correspondence and communication between faculty, students, and external parties.
- Developed and maintained filing systems to improve document retrieval efficiency.
- Assisted in preparing reports and presentations for departmental meetings.
- Facilitated budget tracking and expense reporting to support financial accuracy.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Laboratory Technician
Givaudan
Smithfield, NSW
03.2025 - 06.2025
- Conducted routine laboratory tests to ensure compliance with safety and quality standards.
- Maintained and calibrated laboratory equipment to enhance accuracy and reliability of results.
- Documented experimental procedures and results, ensuring adherence to regulatory requirements.
- Collaborated with team members to streamline workflow processes, improving overall lab efficiency.
- Analyzed data trends to identify areas for process improvement, enhancing operational effectiveness.
- Maintained documentation on tests performed in lab.
- Documented information by maintaining daily logs and equipment record books.
- Reduced errors in data entry by meticulously reviewing and validating information before submission.
- Prepared detailed documentation for each experiment, facilitating effective communication of results to colleagues and stakeholders.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Recorded and analyzed data to produce reports of results.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Participated in lab meetings and project presentations.
Customer Service Representative
Woolworths
Sydney, NSW
09.2023 - 12.2024
- Resolved customer inquiries efficiently, ensuring high satisfaction levels and repeat patronage.
- Trained new staff on customer service protocols and operational procedures to enhance team performance.
- Implemented process improvements that streamlined service delivery, reducing wait times for customers.
- Collaborated with team members to develop strategies for upselling products, boosting overall sales.
- Conducted regular training sessions to reinforce product knowledge among staff, enhancing customer interactions.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Assistant Professor
Arya College
Ludhiana, Punjab
06.2019 - 06.2023
- Developed and implemented engaging curriculum aligned with academic standards.
- Conducted research in relevant fields, contributing to academic publications and conferences.
- Facilitated collaborative learning environments to enhance student participation and understanding.
- Mentored undergraduate students, fostering academic growth and career development.
- Evaluated student performance through assessments, providing constructive feedback for improvement.
- Engaged in departmental meetings to strategize course offerings and program enhancements.
- Guided curriculum revisions based on industry trends and educational best practices.
- Built strong rapport with students through class discussions and academic advisement.
- Evaluated student performance through comprehensive assessments, identifying areas of improvement and providing targeted feedback for growth.
- Maintained an up-to-date knowledge of subject matter by attending conferences, workshops, and webinars relevant to the field of study.
- Helped struggling students by providing support outside of classrooms and consistently checking in on progress.
- Inspired critical thinking skills among students by fostering a learning environment that encouraged open-mindedness, curiosity, and intellectual exploration.
- Evaluated and supervised student activities and performance levels to provide reports on academic progress.
- Collaborated with colleagues on curriculum revision, evaluation of course syllabi and lesson plans for curriculum.
- Graded tests and assignments and uploaded to school database.
- Conducted engaging in-class discussions to facilitate learning and encourage participation.
Education
Master of Education - Education Leadership
University of Wollongong
Wollongong, NSW06-2026
Master of Science - Family Resource Management
Punjab Agricultural University
Punjab, India09-2017
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Strong problem solver
- Critical thinking
- Clerical support
- Scheduling
- Documentation and recordkeeping
- Office management
- Professional communication
- Database entry
- Data organization
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Administrative Assistant
Academic Excellence
09.2025 - 01.2026
Laboratory Technician
Givaudan
03.2025 - 06.2025
Customer Service Representative
Woolworths
09.2023 - 12.2024
Assistant Professor
Arya College
06.2019 - 06.2023
Master of Education - Education Leadership
University of Wollongong
Master of Science - Family Resource Management
Punjab Agricultural University