Cheuk Ki (Chester) Tang
Gold Coast,QLD
Summary
Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Highly skilled in customer service with valuable work experience, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Waiter
Yummy Yummy Chinese Restaurant
Brisbane, Jimboomba, QLD
08.2022 - 11.2023
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Greeted customers, provided menus and answered questions about menu items.
- Checked on guests during meals to ensure satisfaction with each course.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Education
Diploma of Health Science - Pharmacy
Griffith University
Gold Coast, QLD03-2025
Some College (No Degree) - Highschool
Hills International College
Jimboomba, QLDHighschool (Secondary School) -
CCKLC KeiLong College
Hong Kong06-2022
Skills
- Regulatory compliance
- Patient communication
- Customer service
- Team collaboration
- Problem solving
- Time management
- Effective communication
- Warm and friendly
- Attention to detail
- Cool under pressure
- Mixed drinks
- Multitasking Abilities
- Memory retention
- Food and beverage service
- Alcohol service regulations
- Reservations management
Languages
Chinese (Cantonese)
Native/ Bilingual
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Certification
Certificate of high school graduation
Accomplishments
Bronze Medallion Award from Royal Life Saving
Timeline
Restaurant Waiter
Yummy Yummy Chinese Restaurant
08.2022 - 11.2023
Diploma of Health Science - Pharmacy
Griffith University
Some College (No Degree) - Highschool
Hills International College
Highschool (Secondary School) -
CCKLC KeiLong College
Similar Profiles
Michael GibbsMichael Gibbs
Delivery Driver at Yummy Yummy Chinese FoodDelivery Driver at Yummy Yummy Chinese Food
Grabelia EvalinaGrabelia Evalina
Waitress at Yummy Chinese BBQWaitress at Yummy Chinese BBQ
Jaspreet SinghJaspreet Singh
Kitchen Prep Cook at Yummy Kitchen RestaurantKitchen Prep Cook at Yummy Kitchen Restaurant