Summary
Overview
Work History
Education
Skills
Certification
Timeline
"PAT ON THE BACK"
Generic

CHETANA HIREMATH

Melbourne,VIC

Summary

To obtain a challenging position as an Automation QA Engineer where I can use my testing skills and technical knowledge to ensure high-quality software. I aim to contribute to a team that values quality, efficiency, and continuous improvement while growing my expertise in automation tools and frameworks. And also I have

Experience in troubleshooting technical issues to ensure seamless operations. Knowledge of customer service principles to provide exceptional user support and maintain high satisfaction levels.

Overview

4
4
years of professional experience
1
1
Certification

Work History

QA Engineer – Manual Testing

Tech Mahindra – PCL (Premium Credit Limited) Banking
01.2024 - 04.2025

Company Overview: PCL (Product Catalog & Logistics) is a banking solution used to manage internal product offerings and logistics of banking items like credit/debit cards, checkbooks, and loan documents. It ensured accurate lifecycle management and distribution of financial products across branches in the UK and Ireland.

  • Collaborated with developers and business analysts to test new features in Plasma, PCS, SFP, and Digital modules.
  • Performed manual API testing using Postman, and automated key REST APIs using Python requests module with validations for status codes, payload, headers, and schema to validate RESTful web services.
  • Created and managed test scenarios and detailed test cases using TestRail and tracked defects using JIRA.
  • Wrote and executed SQL queries on PostgreSQL to validate backend entries and ensure data integrity post-transactions.
  • Conducted functional, UI, sanity and regression testing of banking workflows such as product issuance, status tracking, and document processing.
  • Generated custom test reports using Allure Reports and HTMLTestRunner for stakeholder visibility.
  • Verifying HTTP methods (GET,PUT,POST,DELETE) and tested various API scenarios including positive and negative cases.
  • Resolving client tickets with technical solution.

QA Tester – Functional & UI Testing (Manual)

Tech Mahindra - E-Commerce Web Application
07.2022 - 01.2024
  • Company Overview: Project Overview: This project involved end-to-end QA of an e-commerce platform enabling users to browse products, manage carts, place orders, and update their profiles. Testing ensured seamless user experience across devices and browsers.
  • Analyzed functional requirements to derive test cases for core modules like product listing, cart, checkout, payment, and user profile management.
  • Performed manual UI, functional, and cross-browser testing across desktop and mobile devices (Chrome, Firefox, Safari).
  • Validated basic API responses related to cart and orders using Postman.
  • Logged and tracked bugs using JIRA, coordinated with developers during triage calls.
  • Executed smoke and regression testing after each deployment and verified UI consistency.
  • Maintained detailed test case documentation and bug reports in Excel and JIRA.
  • Actively participated in daily Agile stand-ups and provided status reports on testing progress.

Technical Support Engineer

Tech Mahindra – British Telecommunications (BT)
03.2021 - 06.2022

Company Overview: Project Overview: The BT project focused on managing telecom service integrations, API validation, and infrastructure configuration using tools like Datapower, Splunk, and Oracle SOA. The QA team ensured API performance, integration reliability, and security configurations.

  • Validated APIs and service integrations for telecom provisioning using Postman and backend SQL queries.
  • Creating virtual servers using string ray in datapower.
  • Monitored API activity using Splunk, performed log analysis, and assisted in root cause identification.
  • Used Datapower for virtual server setup, API gateway configuration, and certificate management in keystore.
  • Conducted firewall whitelisting and telnet checks as part of pre-deployment connectivity validation.
  • Troubleshot integration issues and supported teams during SSL certificate renewals and SOAP/WSDL validations.
  • Used ServiceNow for customer issue tracking and technical support, focusing on API reliability and testing.

Education

Bachelor's - Electronics and communication Engineer

KLE Institute of Technology
Hubli, Karnataka
09.2020

Diploma - Electronics and communication Engineer

S.R Vastrad polytechnic college
Guledgudda, Karnataka
03.2017

Skills

  • Languages & Scripting: Python, SQL, Basics of HTML and CSS(basic)
  • Manual Testing: Test Plan and Test Case Design, Functional, and Smoke Testing, Cross-browser Testing (Chrome, Firefox, Edge, Safari), Defect Tracking and Reporting STLC, SDLC, Agile/Scrum methodologies
  • Test Management & Bug Tracking Tools: JIRA, Bugzilla
  • API Testing: Postman (Sanity, Functional testing), REST API validation (JSON/XML)
  • Databases: SQL, PostgreSQL – writing and executing queries for data verification and update
  • Automation Testing: Selenium WebDriver with Python
  • Good communication skill, Resolving clients technical issues

Certification

  • Learn python from basics to advance from Udemy.
  • SQL from Udemy.
  • Python automation testing.

Timeline

QA Engineer – Manual Testing

Tech Mahindra – PCL (Premium Credit Limited) Banking
01.2024 - 04.2025

QA Tester – Functional & UI Testing (Manual)

Tech Mahindra - E-Commerce Web Application
07.2022 - 01.2024

Technical Support Engineer

Tech Mahindra – British Telecommunications (BT)
03.2021 - 06.2022

Bachelor's - Electronics and communication Engineer

KLE Institute of Technology

Diploma - Electronics and communication Engineer

S.R Vastrad polytechnic college

"PAT ON THE BACK"

I have received pat on the back award from Tech Mahindra 3 times for delivering the quality work throughout past 4 years.

CHETANA HIREMATH