Cheuk Fung YIP
Hurstville
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Construction professional with strong focus on delivering quality results and fostering team collaboration. Proven ability to manage projects, ensure compliance with safety standards, and adapt to changing project needs. Skilled in project management, budgeting, and client communication, consistently driving successful outcomes in construction projects. Reliable and versatile, known for problem-solving and maintaining high standards in every task.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Contractor
Ausren Cement Rendering PTY LTD
- Experience in Residential and commercial works
- Particular in remedial work
- Works in Sydney over 70+ work site
- Have perfect trowel skill
- Have experience Using with materials included: Acrylic-render, cement-render, Texturing, colour-render, muiti-finish pro roc plaster
Contractor
Brown Build & Design
Contractor
Revolution Building & Construction
11.2023 - 12.2024
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
Contractor
Fulcrum Building and Construction Services
08.2017 - 12.2024
- Collaborated effectively with multidisciplinary teams, ensuring consistency across all project elements.
- Consistently achieved seamless transitions between different wall textures by blending plaster edges with surrounding surfaces.
- Maintained tools and equipment in optimal condition, ensuring consistent high-quality results across all projects.
Contractor
So Building
08.2017 - 12.2024
Contractor
Evolution Post Pty LTD
08.2017 - 12.2024
Sales Associate/Assistant Manager/senior Staff
Just Fry Australia
01.2015 - 01.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
High School Diploma -
Nam Wah Catholic Secondary School
Hong Kong 06-2014
Level 3 - Orienteering / Sport's
Orienteering Association of Hong Kong
Hong Kong 02-2013
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Relationship building
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 6 staff members.
- Documented and resolved ''salted brick's problem''which led to ''cracked render''.
Languages
English
Cantonese
Mandarin
Personal Information
- Date of Birth: 10/26/94
- Visa Status: Permanent resident
Certification
Level 3 Orienteering course
High school Graduation certificate
Timeline
Contractor
Revolution Building & Construction
11.2023 - 12.2024
Contractor
Fulcrum Building and Construction Services
08.2017 - 12.2024
Contractor
So Building
08.2017 - 12.2024
Contractor
Evolution Post Pty LTD
08.2017 - 12.2024
Sales Associate/Assistant Manager/senior Staff
Just Fry Australia
01.2015 - 01.2016
Contractor
Ausren Cement Rendering PTY LTD
Contractor
Brown Build & Design
High School Diploma -
Nam Wah Catholic Secondary School
Level 3 - Orienteering / Sport's
Orienteering Association of Hong Kong
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